Features
Top Performing Features
Social listening
The software can track constituents’ mentions of the organization on social media platforms.
Category average: 4.5
Digital advocacy enablement
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.
Category average: 5.1
Integrations
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.
Category average: 6.5
Constituent engagement and marketing
Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.
Category average: 6.2
Communications and Marketing
Constituent engagement and marketing features
Constituent engagement and marketing
Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.
Category average: 6.2
Social listening
The software can track constituents’ mentions of the organization on social media platforms.
Category average: 4.5
Digital advocacy enablement
Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.
Category average: 5.1
Reporting and Analytics
Reporting and analytics about constituents and donations
Reporting and data visualization
Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.
Category average: 6.3
Wealth screening
The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.
Category average: 6.1
Fundraising and Events
The ability to accept and process donations and manage events
Online donation options
Online avenues for donation are available, including landing pages, forms, donation buttons, etc.
Category average: 6.9
Security and Platform
Features related to security and general platform usage and implementation
Role-based user permissions
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration
Category average: 7.4
Mobile access
Users can access the CRM via an app from a mobile phone or tablet.
Category average: 7
Integrations
The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.
Category average: 6.5