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BMC Helix CMDB

BMC Helix CMDB

Overview

What is BMC Helix CMDB?

The BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database.

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Recent Reviews
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Awards

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Product Details

What is BMC Helix CMDB?

BMC Helix CMDB Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(20)

Attribute Ratings

Reviews

(1-7 of 7)
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prema chhaya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Effectiveness to track and manage the hardware and software. Ease of integration with APIs. Excellent with providing a digital operating model which makes other organisations cooperate. Reliable to visualize data to get correct business insights. Magnificent with asset management.
  • It's very easy to set up and configure.
  • Excellent with asset management.
  • Magnificent to visualize data to make correct business insights.
  • Robustness and terrific with minimizing risk.
  • Superb and wonderful with minimizing risks.
  • Excellent with asset management.
  • Great with data import from other sources.
  • Magnificent with graphically analyzing data to reduce risk.
Tracking and management of our hardware and software. Efficient and outstanding with asset management. Friendly user interface. Excellent to automatically populate data. Fantastic with data import from other sources.
usamah momin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Magnificent with optimization of business operations. Terrific with tracking and getting audit trails and reports. Efficient with compliance management. Excellent with managing virtual servers.
  • Incredible with cloud migration of servers.
  • Efficient with getting audit reports on systems.
  • Terrific with compliance management.
  • Fabulous with optimization of business operations.
  • Its a powerful system although requires skilled personnel to use.
  • Magnificent with compliance management.
  • Excellent to auto discover new networks.
  • Brilliant with data visualization.
Very fabulous with a cloud of servers. Terrific with track and printing of audit reports on the system. Reduction of cost and efficiency to mitigate risk. Brilliant with data warehousing.
Malik Austin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Strives to enrich ecosystem workflow with a business-aware and single source of references for your assets and services. Lets you [to] combine and federate data [from] multiple sources. Automatically populate and update CMDB wjrb BMC Helix Discovery. Provides the best quality data to an organization via KPI-driven user experience. The best leasing configuration management database.
  • Allows you to graphically visualize data to more easily understood relationships and dependencies.
  • The best configuration manager ever.
  • Lets you track and manage hardware, software, and cloud service configurations and relationships.
  • Has a step by step guide to building CMDB.
  • Lets you maintain correct and appropriate data.
  • Run more effective CABs with accurate configuration and dependency data.
Lets you run more effective CABs with accurate configuration and dependency data. Understand the impact of change on other assets applications and services. Detecting potential underlying issues [when multiple] changes are made. Provides very adaptable and highly reliable data quality and integrity engines configured through rules [to] ensure normalization, data source prioritization, and deduplication.
Lucas Michael | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It strives to enrich ecosystem workflow with a business-aware, single source of references for your assets and services. Combine and federate data from multiple sources. Automatically populate and update your CMDB with BCM Helix Discovery. Provide the best quality of data to your business via a KPI-driven user Experience. Manage your assets and services with accuracy.
  • ITIL helps to meet customer expectations.
  • Beat competitors offerings
  • Allign with legal and regulatory requirements.
  • The best IT services management that helps to increase overall service management does deliver business value.
  • Great change manager.
  • Service desk agent.
Track and manage hardware, software, and cloud service configuration and relationship. Measure the success of your configuration management process and policy with predefined KPIs. Automatically populate and update CMBD minutes with BCM Helix Discovery, BMC Helix Client Management, and other connectors. Import and federate data from other sources with powerful Integra tools using a rich set of API.
Richard Etienne | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

BMC Atrium CMDB fills the gap that all other competitors try to fulfill. The in-depth detailing and foresight of building the whole encompassing solution is mind boggling to say the least. The ability to track/monitor/maintain millions of objects in a vastly growing CMDB is a challenge not to left to the amateurs...it's a job for the

Professionals!

  • Tracking expired assets
  • Building a trackable relationship between users and equipment.
  • Enableing Change management to predict potential conflicts.
  • Speed and flexiability
If your corporation has less than a 500 employees this may not be the solution for you but then again it may be depending on your business. Does your business require that you have a direct pulse on your environment? and exactly how valuable to you that your business remains available to you and your customers as well as the true reflection of your environment?
Shayne Froelich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently only use it to store information on our servers for our IT departments. However, we are looking at expanding this to include more non-IT type information such as creating assets for locations and things which would help assist with our IT Service Desk such as mobile phones and computer workstations.
  • Atrium CMDB integration with Remedy and SmartIT are great! It's very simple to select an asset which is affected by a work ticket.
  • The storage capacity of information which can be saved into the CMDB is vast. It's not limited to IT based assets only.
  • The vast ability of storage of an asset in the CMDB. While it is a great feature, it is also an area of potential catastrophe. It is akin to only driving a basic automatic car for years and then being put into the seat of an Formula 1 racer. If you don't know what you're doing, better prepare for disaster.
  • To utilize any advanced features of the Atrium CMDB, you'll want to look into some sort of training. Otherwise, you will have a large mess to clean up and getting rid of a mess of this size and potential magnitude is a large undertaking.
Atrium CMDB is very flexible and can meet needs both small and great. If you're looking to have a central location for all asset information, regardless of type (hardware, software, people, phones, location, etc), Atrium CMDB provides a great value. Especially if you are looking at tying this information into a ticketing system for affected assets. It can also be tied in with BMC Discovery, which will auto update the CMDB with its own discovered data. This is where the product really shines.
Gordon Yeh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using the BMC Atrium CMDB to keep track of our assets primarily from the parent host system to individual components such as CPU, software, memory, processor etc. The CMDB is quite easy to customize and thus, this is why I really support the BMC's edition of the CMDB. This helps us track our IT assets, how much they cost, and helps us plan for future upgrades.
  • Managing computer systems & components
  • Associating costs and financial data
  • Associating Incidents, Changes, Problems, Releases, etc
  • Normalizing and Reconciliation Engine
  • Better financial systems, depreciation, chargebacks, etc
  • Easier time to customize the forms
Discovering all of an org's assets is very well suited and associating each asset to other assets. This helps IT get a visual picture of the topology of the company.

Manual updates however, are less suited. I heard that a computer manufacturer used Remedy to help track each component that is used in their computer manufacturing process. However, without an iron tight process, the chance of failure would be high and this would be a highly manual process.
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