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Bonterra Apricot

Score9.2 out of 10

339 Reviews and Ratings

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What is Bonterra Apricot?

Bonterra Apricot is a community-centered case management platform with built-in intelligence that supports insights, efficient services, and impact.

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Who Buys & Uses Bonterra Apricot

Pros

  • Robust reporting and data generation capabilities
  • Intuitive interface and ease of navigation for form setup
  • Strong security protocols for client data

Cons

  • Frequent issues with slow system performance and loading times
  • Glitches and instances of data not saving correctly
  • User interface and navigation are not always intuitive or aesthetically pleasing

Apricot Helper.

Use Cases and Deployment Scope

We use Apricot to keep records of calls we take, and it is essential to our day-to-day shift. What I like about Apricot is that it's easy to navigate and there is little room for confusion, which is always a good thing. I'd recommend this to any business that wants an efficient tool to keep records of clients and patients. The only thing I'd suggest is to make the search tool a little smoother. Sometimes, you need to take a few extra steps to find a specific call. Narrowing the search tool would be beneficial, in my opinion, and make things even more efficient.

Pros

  • Real time update.
  • Easy to navigate.
  • Highly efficient.

Cons

  • The search tool could use a little improvement.
  • It can also run a little faster. Sometimes, it takes a while to load, and we experience glitches from time to time.

Return on Investment

  • I like that I can save a draft and come back to my notes several minutes later.
  • It helps me to look up certain notes I take by using the search engine.

Best of Bonterra Apricot.

Use Cases and Deployment Scope

Our organization uses Bonterra Apricot to develop consumer files and records. The system also helps agency staff upload and store private clinical consumer information in a safe, secure location. The only problem I have encountered, which is very rare, is that a document may freeze while being written and not save at that moment, requiring a rewrite.

Pros

  • Storing documents.
  • Privacy and security of clinical consumer information.
  • System is efficient.
  • Reliable.
  • Trustworthy.

Cons

  • Document not freezing up.
  • Save option consistently working.
  • It would be great to only have to enter your login one time.
  • After a few minutes of non-usage, system may ask for staff to login again.

Return on Investment

  • Freezing up while writing a document.
  • Losing a document (rare but has happened).
  • Locating documents such as incident reports can be challenging at times.

Other Software Used

Microsoft 365, Apple iCloud, Microsoft Teams

Go Apricot

Use Cases and Deployment Scope

We use Bonterra Apricot in our SC2 program.
I have not recognized any problems with the use of Apricot yet.
Our case load is for fifteen participants.

Pros

  • It keeps track of my daily login very well.
  • Helps me keep track of the progress of my participants.
  • Gives me a mediation platform.

Cons

  • Give you access to delete participants that are not cooperating.
  • Be more protective of the participants identity.
  • Keep information in a closer format.

Return on Investment

  • It has a very big impact on our business.
  • It is a necessity to our business.

Bonterra Apricot Helps in Housing

Use Cases and Deployment Scope

I use Bonterra Apricot to determine who should and should not be in the building during my shift. It helps me keep people safe by providing quick and easy access to tenant rosters, and updated photos. In emergency situations, I'm able to quickly look up pertinent information for emergency services.

Pros

  • Keeps track of current tenant rosters.
  • Organizes tenant data.
  • Provides up to date photos.
  • Easily to up date and share.

Other Software Used

Microsoft 365, UKG Pro

Bonterra Apricot bombshell

Use Cases and Deployment Scope

Our large organization uses Bonterra Apricot for case management purposes. I currently don't have access to edit any existing profile but I use it daily to verify if a participant is enrolled in services as well as what service, also I check it to make sure the current application has been submitted. If there is a edit needed I just contact a financial assistance admin and ask them to update the info. I am sure case management has a lot more to say about Bonterra Apricot but I find it super helpful tool.

Pros

  • Quick view information
  • program enrollments, also unenrollment's
  • Case manager info
  • e-files are helpful
  • viewing e-files

Return on Investment

  • My scope of use with Bonterra Apricot is very low on the totem pole but I love being able to view information. Bonterra Apricot is a very useful tool in my organization, I am actually impressed with the flo of the service.

Other Software Used

ChromeOS, Lexis for Microsoft Office, Microsoft Teams