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botkeeper Reviews and Ratings

Rating: 9.6 out of 10
Score
9.6 out of 10

Community insights

TrustRadius Insights for botkeeper are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Bookkeepers transition into account managers: Users have mentioned that Botkeeper allows bookkeepers to transition into account managers, enabling them to focus on higher-level tasks, quality control, and client interaction beyond bookkeeping. Several reviewers have expressed their appreciation for this aspect of the platform.

Efficient communication and customization: Many users have praised Botkeeper for its communication capabilities. They found it easy to customize each client's experience and appreciated the platform's efficiency in notifying everyone when documents were uploaded. This feature has greatly improved collaboration between clients and bookkeepers.

Time-saving automation: Numerous reviewers have highlighted how Botkeeper saves them time by automating various tasks. From handling coding of transactions and bank statement reconciliations to categorizing and reconciling company files, users have expressed that these automated processes free up their time from tedious tasks, allowing them to focus on more important responsibilities for their clients.

Reviews

3 Reviews

Automate Finance bookkeeping with Botkeeper.

Rating: 6 out of 10
Incentivized

Pros

  • Generating and getting on the fly consolidated tech stack.
  • For financials, it comes with bank grade security.
  • Task management, workflow documentation.
  • Document storage.
  • Dashboards which is populated from financial and non-financial sources as well give a better insight into options.

Cons

  • Potential and capabilities for revenue recognition are not up to a high standard, which is a basic ask.
  • The exhaustive analysis is not possible with just Botkeeper, one needs to integrate with some other third-party service provider, and that's something that is not considered good.
  • Analytical outputs in terms of charts and graphs need to be more adaptive as only a few configurations are provided and the rest seems to be pulled from the provided one, which imparts an overhead.
  • Botkeeper claims best probability and statistics calculations but sometimes standard deviation shows it way away from acceptance criteria.

Likelihood to Recommend

Well, Suited Scenarios are: Automating the data entry, analysis, bookkeeping, managing finances fairly on this basis, and pulling out burndown charts, reports, and other analytical chapters. hence it helps in understanding the business, cash flows, or issues related to that which surely end up with the ideas of revenue growth directly and indirectly as well. And the most important thing in all this is done by AI-powered tools so management of resources overhead is no more. Scenarios where it is less appropriate: When it comes to a strong comprehensive accounting then the bookkeeper fails there and we need to integrate with third-party service providers to achieve the goal. So this is the worst scenario. And for detailed resources, one needs a vast knowledge base, and that's not the case with the Botkeeper as its knowledge base appears to be limited to basic.

Want automation, good on-boarding and peace of mind? Go with Botkeeper

Rating: 10 out of 10
Incentivized

Pros

  • on-boarding team
  • adjust their roadmap in accordance to customer needs
  • their support team is second to none

Cons

  • their current interface
  • the scoping tool (makes sense once you're using botkeeper)

Likelihood to Recommend

[Botkeeper is well-suited for] when you have a lot of clients who need bookkeeping done for them. I can't think of a scenario where it wouldn't be appropriate.

Botkeeper - perfect for your small business

Rating: 10 out of 10
Incentivized

Pros

  • They have a clean and easy portal that I can log into and link all accounts so they have access to what they need
  • They are so good at what they do that I only need to respond to 1 or 2 emails a month for uncategorized transactions or clarifications
  • They process all of our AR, AP, year end reports, sales tax, and bookkeeping. And it's all very accurate and on time.

Cons

  • I honestly cant think of any room for improvement. We've been a client for 6 years and are very happy

Likelihood to Recommend

if you run a small business that has gotten large enough for accounting to become a headache on a weekly or monthly basis, I would consider botkeeper as a solution. they have packages that scale up as your business continues to grow. Also, if you are collecting sales tax and managing that yourself, along with your year-end reporting for taxes, botkeeper is a lifesaver.