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Breadcrumb is a point-of-sale software solution with features such as complete restaurant & bar management. Breadcrumb was developed by Groupon and sold to Upserve in 2016.https://dudodiprj2sv7.cloudfront.net/product-logos/kp/Ng/4QKMH448XV0F.JPEGBreadcrumb is an excellent POS system, but lack securityWe are using the POS system in our 4 corporate restaurants and will be migrating the last one in 2 months. We use it for the employees to clock in/out, open checks for the guests, close checks, and receive payments. It addresses better control for our restaurant operation, in fact, we have some concern about the security related to users, but I love Breadcrumb because their team is always up to improve the system according to our needs.,Very friendly interface for any level user, even the back office is pretty easy to deal with. There is a 24/7 support that you can contact direct from your terminal. Good rate when compared to other competitors. The team that works for Breadcrumb is always willing to help.,User security is not the best deal, any employee can clock in/out without supervisor approval. There should be more detailed security levels, for example, I do not want my manager to change roles, but if they can manage users they can manage roles as well. Split Checks should be easier to deal with. Additionally to that you cannot use the same table until the previous check is closed.,8,Increased my monthly cost for the POS, but now we have an excellent system with 24/7 hour support. The comps and voids control isn't the best in Breadcrumb, but according to their team, this will be solved soon. Any manager can clock in as another manager, this is not good when you need to find who is not doing their job well.,MICROS PoS, Toast and Focus,Compeat, Paycom, QuickBooks ProIt works.. but it's nothing specialWe were using Breadcrumb as our overall POS system. It was okay at first but over time it just didn't perform how we liked. As we saw other POS companies growing and expanding the overall experience Breadcrumb stayed stagnant and just did enough to get buy. The overall user experience is mediocre.,breadcrumb does take orders and sends them to the kitchen. Breadcrumb has detailed sales reports. It is somewhat user friendly if someone is used to using an iPad.,Was nearly impossible to get ahold of an actual person if there was a problem. Have all in one loyalty program... we had to get a third party to handle the loyalty program for awhile. Maybe a different operating screen... it's kind of a boring eyesore.,2,Had to buy 3rd party system to handle to go orders. Kind of expensive for what it was.,,Toast
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Breadcrumb POS by Upserve
4 Ratings
Score 4.5 out of 101
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Breadcrumb POS by Upserve Reviews

Breadcrumb POS by Upserve
4 Ratings
Score 4.5 out of 101
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Leandro Utrera de Paula profile photo
April 04, 2018

Breadcrumb POS by Upserve Review: "Breadcrumb is an excellent POS system, but lack security"

Score 8 out of 10
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Verified User
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We are using the POS system in our 4 corporate restaurants and will be migrating the last one in 2 months. We use it for the employees to clock in/out, open checks for the guests, close checks, and receive payments.

It addresses better control for our restaurant operation, in fact, we have some concern about the security related to users, but I love Breadcrumb because their team is always up to improve the system according to our needs.
  • Very friendly interface for any level user, even the back office is pretty easy to deal with.
  • There is a 24/7 support that you can contact direct from your terminal.
  • Good rate when compared to other competitors.
  • The team that works for Breadcrumb is always willing to help.
  • User security is not the best deal, any employee can clock in/out without supervisor approval.
  • There should be more detailed security levels, for example, I do not want my manager to change roles, but if they can manage users they can manage roles as well.
  • Split Checks should be easier to deal with. Additionally to that you cannot use the same table until the previous check is closed.
For any restaurant business, this is a very good system.
Read Leandro Utrera de Paula's full review
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August 22, 2017

Breadcrumb POS by Upserve Review: "It works.. but it's nothing special"

Score 2 out of 10
Vetted Review
Verified User
Review Source
We were using Breadcrumb as our overall POS system. It was okay at first but over time it just didn't perform how we liked. As we saw other POS companies growing and expanding the overall experience Breadcrumb stayed stagnant and just did enough to get buy. The overall user experience is mediocre.
  • breadcrumb does take orders and sends them to the kitchen.
  • Breadcrumb has detailed sales reports.
  • It is somewhat user friendly if someone is used to using an iPad.
  • Was nearly impossible to get ahold of an actual person if there was a problem.
  • Have all in one loyalty program... we had to get a third party to handle the loyalty program for awhile.
  • Maybe a different operating screen... it's kind of a boring eyesore.
With our current POS, Toast, there is no way I would recommend Breadcrumb to anyone.. Breadcrumb was good in the fact it did just enough to get by, but other than that there was no real appeal in using it. It was very frustrating at times not being able to get problems handled in a timely fashion. Not the most affordable POS either for what it does. Seems more ideal for something like a food truck, not sure if I could recommend it to anyone in a restaurant.
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Breadcrumb POS by Upserve Scorecard Summary

About Breadcrumb POS by Upserve

Breadcrumb POS by Upserve is an easy-to-use and low-cost POS system for the restaurant industry.

The product includes features for online ordering, table management, restaurant management, and customer management. Breadcrumb POS also integrates with dozens of companies like GrubHub, Rezi, and Tock. The product was acquired by Upserve, which, according to the vendor, is itself a strong restaurant management platform.

This POS system works exclusively with the Apple iPad, so servers can take and send orders directly from the table, as well as provide digital checks and collect payments.

Thousands of restaurants use Upserve to process over $11 billion in annual sales, serve more than 32 million active diners, and crunch the numbers on 23 million meals per month.

Breadcrumb POS by Upserve Features

Has featureOnline Ordering
Has featureSplit Items and Checks
Has featureTransfer Check to Another Server
Has featureVoid / Comp
Has featureTraining Mode
Has featureCollect Payment via Signature on Screen

Breadcrumb POS by Upserve Screenshots

Breadcrumb POS by Upserve Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Core$65/month/terminal
Pro$99per month per terminal

Breadcrumb POS by Upserve Support Options

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Breadcrumb POS by Upserve Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS
Supported Countries:United States
Supported Languages: English