BrightHire

BrightHire by Zoom is an interview intelligence platform for talent acquisition teams. It supports the planning, screening, interviewing, evaluation, and improvement stages of the hiring process, helping organizations create more structured interviews, capture consistent candidate information, and make evidence-based hiring decisions.

BrightHire provides AI-assisted tools for drafting job descriptions and structured interview plans, delivering live interview guidance, recording and transcribing conversations, generating notes and candidate summaries, and collecting scorecards. Its BrightHire Screen capability automates first-round, two-way voice-based interviews using job descriptions, scoring rubrics, and intake materials to generate role-specific questions and follow-ups. Completed screening interviews are transcribed, summarized, and evaluated against the organization’s defined rubric.

The platform also provides interview analytics and decision-support capabilities. Talent teams can review topic coverage, identify key candidate statements, compare feedback, and analyze interview quality and interviewer patterns to improve consistency over time. It supports structured, skills-based hiring practices through standardized questions, real-time interviewer guidance, and consistent screening experiences.

BrightHire integrates with applicant tracking systems and HR platforms, including Greenhouse, Ashby, Workday, Lever, Rippling, BambooHR, and Gem. It also connects with video-conferencing tools and collaboration systems such as Zoom, Slack, Microsoft Teams, and email, allowing recruiting teams to incorporate interview records and follow-up activities into existing workflows.

The solution is designed for recruiters, hiring managers, interviewers, talent operations teams, and HR leaders at organizations that want to improve recruiting efficiency and interview quality. Common use cases include building interview plans for new roles, automating high-volume initial candidate screening, capturing interview notes and scorecards, standardizing evaluation criteria, reducing manual interviewer administration, and using interview data to coach interviewers and refine hiring processes.

For enterprise deployments, BrightHire offers consent-first recording and transcription controls, role-based access controls, customizable data-retention settings, SOC 2 Type II certification, and GDPR and CCPA compliance controls.