Bugzilla Reviews & Insights

Score8.5 out of 10

81 Reviews and Ratings

Community insights

TrustRadius Insights for Bugzilla are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Seamless Integration: Many users have mentioned that Bugzilla's ability to seamlessly integrate with other software is highly valuable. This compatibility allows for a smooth integration into existing workflows, enhancing efficiency and productivity.

Valuable Bug Tracking: Numerous reviewers have expressed appreciation for Bugzilla's comprehensive bug tracking capabilities. The ability to track the status of each bug provides better visibility and control over the progress of issues, leading to improved monitoring and prioritization.

Configurability and Customizability: Users have highlighted the configurability and customizability of Bugzilla's interface as a significant advantage. The tool can be easily adapted to meet specific project requirements, allowing teams to tailor their bug tracking process according to their needs, resulting in increased flexibility and efficiency.

Bugzilla Reviews

3 Reviews

Engineering

Bugzilla

Rating: 9 out of 10

Incentivized

March 29, 2017

Use Cases and Deployment Scope

We are using it for the bug tracking in our project. It is used in our engineering department, for software bug report and tracking.
Engineers can report bugs and create bugs. After they fix the bugs, they can change the status of the bugs. Also you can create a list bugs that were created before.

Pros

bugzilla can track our bugs that are generated during the development.
It is easy to use and maintain.

Cons

More customizable.
Editing sometimes is hard.
Big attachments cannot be uploaded sometimes.

Likelihood to Recommend

We had a bug that a customer reported. It happens on our customer side about once every 100 times, so it is very hard to repeat issue on our side. Then we go back to check our Bugzilla, and check every change we did in the past, and it is easy for us to find the issue.

Alternatives

I didn't use other product like Bugzilla. so I don't have any other feedback on other products. But I would say Bugzilla is the best software that is for our company. We are using that, and we will use that too. So all the positive feedback. Thank you so much.

Verified User

Engineer in Engineering (Food & Beverages company, 201-500 employees)

Vetted Review

3 years of experience

Easy and cost efficient Bugzilla!

Rating: 9 out of 10

Incentivized

July 27, 2016

Use Cases and Deployment Scope

Bugzilla is being used in my department, other departments use JIRA for bug tracking. The problem we have is test management integration with our own testcase repository (previously used HP Quality center which worked well with Bugzilla, but currently using Testopia which was developed by our company engineers which does not integrate test cases with Bugs reported).

Pros

Bugzilla is easy to use and access
Bug search criteria is very efficent
Renaming and saving each bug search thread is useful
The UI of how bugs are listed, especially allowing the option to change columns, edit search is very useful

Cons

Big attachments cannot be uploaded.
When two people update the bug at same time it throws both the changes - instead if it can save one and ask the other to save again would help.
When we scroll to view the bug, it would be nice if the heading of the bug is showing/static while we scroll down to view the contents of bug comments.
Bugzilla home link needs improvement in Test Plan,test run creation - currently we can upload the test plan and link to each test run iteration - if it allows multiple selection of test runs to one test plan it helps.
Drag and drop of test cases to test run is very inconvenient as we have to manually drag each test case to test run. If multiple test cases can be checked and moved to Test run it would be helpful.

Likelihood to Recommend

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!

Alternatives Evaluated

JIRA

Bugzilla is affordable and easier to use by newly forming team or group in our organization. As the team grows bigger we still continued to use Bugzilla as it is comfortable to use. We tried JIRA tool for bugtracking but it was expensive when compared to Bugzilla so switched back.

Verified User

Employee in Engineering (Information Technology and Services company, 1001-5000 employees)

Vetted Review

8 years of experience

BugZilla - so near yet so far !

Rating: 7 out of 10

Incentivized

August 6, 2014

Use Cases and Deployment Scope

BugZilla is used in the Software Engineering team to address key defects and loopholes.

Pros

Defect Management
Great status tracking
Easy and Clean UI

Cons

Needs a clean and better UI
Needs a proper severity/prioritization criteria
Needs better integration with Test Case Management tools

Likelihood to Recommend

It is well suited for a small application. It needs to adapt like JIRA for large scale purposes.

Alternatives evaluated

JIRA is a strong competitor. Since our product and team was small, we went for BugZilla instead of JIRA!

Anand Safi

Agile QA Engineer in Engineering at Intent Media Inc. (Computer Software, 1001-5000 employees)

Vetted Review

2 years of experience

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