CaptivateChat

Captivate Chat integrates customer live chats from various platforms (websites, Facebook, Instagram, Twitter, WhatsApp, SMS, and email) into MS Teams or Slack.

The app simplifies customer communication and team collaboration, allowing users to communicate with customers from their preferred messaging app, prioritise and assign chats, and track performance all natively in MS Teams or Slack. Compatible with GPT, Watson, and Amazon Lex bots, the app provides multi-language support for businesses of all sizes.