TrustRadius: an HG Insights company

CareCloud

Score9.1 out of 10

4 Reviews and Ratings

Features

Top Performing Features

  • Charting / document management

    Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.

    Category average: 6.6

  • Templates

    The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

    Category average: 6.5

  • Customization

    Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.

    Category average: 5.8

  • HIPAA compliance

    The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).

    Category average: 8.5

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

  • Claims management

    This includes claim scrubbing, electronic claim submission, and automated claim tracking.

    Category average: 6

  • Patient billing

    The software can generate statements, send them to patients via mail or email, and process payments.

    Category average: 6.6

  • Financial Reporting

    Reports and dashboards allow users to understand the financial health of a practice.

    Category average: 6.1

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

  • Multi-location support

    The software can coordinate scheduling across multiple locations, facilities or practitioners.

    Category average: 7

  • Calendar interface

    The software provides a user-friendly calendar from which users can track and schedule appointments.

    Category average: 6.3

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

  • Charting / document management

    Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.

    Category average: 6.6

  • Templates

    The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

    Category average: 6.5

  • Mobile/tablet support

    The software is accessible via mobile or tablet devices.

    Category average: 6.6

  • Customization

    Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.

    Category average: 5.8

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

  • HIPAA compliance

    The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).

    Category average: 8.5

  • Role-based permission levels

    Users have different permission levels based on their roles to protect patient privacy.

    Category average: 7.2

  • Data backups and redundancy

    The software helps ensure against data loss.

    Category average: 7.4

Workflow and Scale

The software helps manage employee workflows at scale.

  • Task tracking

    Users can monitor staff productivity and accountability.

    Category average: 6.8

  • Specialty-specific workflows

    The software accounts for different workflow options based on discipline or specialty.

    Category average: 6

  • Multi-office / multi-physician capabilities

    The software can manage and coordinate multi-office or multi-physician instances.

    Category average: 7.2