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CDC Software

CDC Software

Overview

What is CDC Software?

CDC Software headquartered in Atlanta offers the CDC Platform, a platform which integrates CRM with telephony systems to produce caller "Screen-Pop", click2call functionality and reporting, as well as call recording, voicemail, and call metrics.

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Pricing

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What is CDC Software?

CDC Software headquartered in Atlanta offers the CDC Platform, a platform which integrates CRM with telephony systems to produce caller "Screen-Pop", click2call functionality and reporting, as well as call recording, voicemail, and call metrics.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an…

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Product Demos

CDC Software & Zendesk CRM Telephony Integration Demo

YouTube

CDC Software & Microsoft Dynamics (CRM) Telephony Integration Demo

YouTube

CDC Software & Freshworks CRM Telephony Integration Demo

YouTube
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Product Details

What is CDC Software?

CDC Software Video

With CDC Software CRM-telephony integration, contact center agents are delivered highly actionable caller data – name, location, service history and more – before they can even say “hello.” When the call is over, details (and even a recording, if desired) are automatically log...
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CDC Software Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

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