SAP CDC Software Experience with Error checking Dashboard. it would be awesome
Rating: 8 out of 10
Use Cases and Deployment Scope
CDC Software is used a Single source of Customer Data Center. Our Organization is a Electronics Applicances Manufacturer Company and we give the After Sales Service Support, for all these Customer Information is vital and we have a very huge landscape of application needs customer data. So SAP CDC Software stores all customer information and it is used to authenticate Customer Login to Brand store, Shop Site and other Company related access
Pros
- Single Source of Customer Data Storage
- Easier to Authorize and Authenticate from any Site with Easier Setup
- Easy to Manage and Access the Customer Subscription List and Customer Consent Preferences
- Easier to track the Customer Activity in overall Organization Landscape
Cons
- Logging Feature was not good. for basic it was good but for advanced issue checking and logs access it was not great. In our Product Landscape Picture we are using DataDog for Log Checking and Debugging
- Sometimes, the CDC Software shows DataCenter and Server Generic errors Count were high, No way to see and check the SAP CDC Software System Health Activity
- For Site SSL Expiry, there is no Proper Notification Service. Sometimes we get notification, sometimes we dont get.
- so to tackle we have developed a Custom Solution with SAP CPI. It would be better. if by default it was working well
Likelihood to Recommend
Easier to integrate Customer Login, either by API or by Screenset, that makes the Integration easier and using that any System in the entire Organization can enable the Customer Login Procedure. Easier to manage the Subscriptions and Consent History and use that to sent the Marketing Mails. So with this it works a Single Source of Customer Entire Data.
Vetted Review
2 years of experience