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What is ChatLingual?

ChatLingual is an enterprise multilingual AI messaging platform designed to address the language barrier in customer support. According to the vendor, it enables personalized customer service in over 100 languages through various communication channels such as chat, email, WhatsApp, SMS, and social media. ChatLingual is tailored for global enterprises across sectors including retail, education, technology, telecommunications, and BPOs. It caters to professionals and industries involved in customer support and service, contact center operations, multilingual customer experience, language services, and global enterprises.

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