How Check Point's MDR service improved my sleeping habits.
Rating: 9 out of 10
IncentivizedUse Cases and Deployment Scope
We decided before our last renewal with Check Point that we needed a good MDR service to keep us on top of critical threats. We don't have a 24/7 shop, so we knew this was a gap that needed filling. Because we are a Check Point Infinity customer, it just made sense to look at their product first, along with other 3rd party monitoring services. We found that the integration with our products and other 3rd party products like Active Directory were extremely simple. We then enable the ability for the MDR to quarantine machines and create firewall rules for real time threats. It has really been a godsend form me, having a small team, and helps me sleep at night knowing they are watching.
Pros
- Responsiveness for sure.
- Transparency. You have the ability to go back through the tickets and see the work they are doing.
- Competency. We have had a few events, and their staff is always on top of corrective action and communication.
Cons
- They could improve the active directory integration to support windows server version that are technically out of support.
- Maybe have a proactive feature that detects things they can integrate into MDR and track them.
Likelihood to Recommend
I believe for anyone running Check Point Firewalls, there is a big benefit. Their MDR team and pro service folks are extremely knowledgeable on their products, and very quick to implement fixed if needed. If you are also running endpoint, or harmony email (Avanan) it's a no brainer. If don't run any Check Point Products, it might make more sense to find the best bang for your buck based on reviews and feedback from current clients.
DI
Darren Ison
Director of IT in Information Technology at Explore St. Louis (51-200 employees)
Vetted Review
4 years of experience