TrustRadius: an HG Insights company

Checkbox Survey

Score9 out of 10

1 Reviews and Ratings

What is Checkbox Survey?

Checkbox Survey is an online survey tool designed to assist organizations in gathering feedback, capturing insights, and enhancing customer experiences. It is suitable for organizations of all sizes, including small businesses, mid-sized companies, and large enterprises. According to the vendor, professionals and industries such as healthcare, financial services, government, education, and market research rely on Checkbox Survey to create, distribute, and analyze surveys to meet their diverse survey and data collection needs.

Key Features

Branded Look & Feel: According to the vendor, Checkbox Survey allows users to create a branded and seamless experience for customers by customizing domains, email servers, logos, and styling. Users can customize the look and feel of surveys to align with their brand guidelines using Checkbox's suite of tools.

Dynamic User Profiles: The vendor claims that Checkbox Survey enables users to update user profiles with their own data to drive personalization. Respondents can also update their profiles to ensure accurate data. With dynamic user profiles, relevant information about respondents can be captured and stored.

Campaigns: According to the vendor, Checkbox Survey allows users to meet respondents where they are with targeted campaigns. The campaign manager enables the delivery of personalized and powerful survey experiences. Respondents can be reached through various channels, such as SMS, email, web, or iFrame.

No Code Editor: Checkbox Survey claims to provide users with the ability to customize surveys and campaigns without any coding required. Users can add advanced logic to surveys without the need for developers. The look and feel of surveys can be easily customized, and targeted campaigns can be sent to specific customers.

Integration & REST API: Checkbox Survey offers integration capabilities with users' tech stack using webhooks, REST API, and Zapier. According to the vendor, users can automate workflows and push responses to other platforms. Customer feedback can be seamlessly integrated into data warehouses or other systems.

Security & Permissions: Checkbox Survey provides flexible hosting options to ensure the security of users' data. Users can choose between cloud-hosted or on-premises (installed) software. The vendor states that user access controls and permissions for admins and respondents can be managed.

Analytics & Reporting: According to the vendor, Checkbox Survey enables users to gain valuable insights from survey data through powerful analytics. Users can customize reports and dashboards to visualize survey results. Data can be exported for further analysis or integrated with users' own reporting tools.