Citrix DaaS

Score8.8 out of 10

162 Reviews and Ratings

Community insights

TrustRadius Insights for Citrix DaaS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Citrix Virtual Apps and Desktops, previously known as XenApp and XenDesktop, have been widely adopted by organizations for a variety of use cases. Users have found that this software provides seamless access to virtualized desktops and applications across multiple satellite locations, enabling teams to work collaboratively and efficiently. It has also been deployed in data centers, supporting various clients and applications including published desktops and development applications.

One of the key benefits of Citrix Virtual Apps and Desktops is its ability to facilitate remote work. Many organizations have relied on this software to provide their employees with secure access to desktops and applications from anywhere, ensuring business continuity even in challenging circumstances such as during the Covid-19 pandemic. Call center agents, testing teams, and general remote workers have leveraged this solution to maintain a strong security posture while enjoying a good user experience. Contractors, consultants, and remote workers have also found secure remote access through Citrix Virtual Apps valuable for their specific needs.

Another noteworthy use case of Citrix Virtual Apps and Desktops is its ability to provide remote desktop access to applications and servers, reducing infrastructure costs and eliminating the need for a dedicated data center. By giving users the flexibility to connect to business applications, utilities, and production servers remotely, the software streamlines IT operations while cutting down on maintenance efforts. Moreover, it has proven beneficial for organizations handling sensitive data or those seeking to provide offshore developers with secure access to internal company resources.

Overall, Citrix Virtual Apps and Desktops have addressed the diverse needs of businesses across industries. From ensuring seamless collaboration between distributed teams to enabling secure remote access to critical resources, this software has become an integral part of many organizations' IT infrastructure. Its ability to provide fast connections, improve efficiency, reduce costs, and enhance productivity has made it a preferred solution for various use cases within enterprises globally.

Reviews

55 Reviews

The High Price for Convenience.

Rating: 8 out of 10

Incentivized

December 20, 2024

Use Cases and Deployment Scope

My organization uses Citrix DaaS as our remote desktop tool. It allows our team to push updates and control the environment our staff work on/in from any computer, personal or business. It can be deployed on-prem or in the cloud. We leverage a mixture of cloud + on-prem for best service results.

Pros

Desktop Isolation.
User flexibility, accessing data from any device.
Easily scale up and down.
Maintenance

Cons

The ability to run webinars and virtual meetings from within DaaS.
Recently, support has been lacking.
Licensing is very high.
Mobile device experience.

Likelihood to Recommend

DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

10 years of experience

Citrix Virtual Apps & Desktops : an ideal virtual desktop and application experience

Rating: 8 out of 10

Incentivized

July 26, 2022

Use Cases and Deployment Scope

I'm working for a Citrix Platinum Solution Advisor (CSA) and Citrix Service Provider (CSP). We have used and resold Citrix Solutions for a long time (20 years+) and have deployed it within many customers' infrastructures. Citrix Virtual Apps & Desktops is used to publish and secure virtual desktop or server-based sessions to local and remote users, with advanced functionality like rich graphics and audio, and great user environment personalization.

Pros

Best performance on low bandwith or big latency.
Great user experience
Use it on any device, anywhere
Easy management
Secure platform

Cons

Licensing is complex, no more option to buy license (only subscriptions).
Citrix should stop renaming every product and suites regularly.
More fair pricing (solutions can be very expensive).

Likelihood to Recommend

Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).

Verified User

Professional in Information Technology (1001-5000 employees)

Vetted Review

Reseller

10 years of experience

The fastest way to use your apps

Rating: 9 out of 10

Incentivized

July 25, 2022

Use Cases and Deployment Scope

The company has implemented Citrix Virtual Apps in order to guarantee remote access to selected software all over the group. The architecture is designed with a central server in the headquarter and remote apps distributed to the employees. The advantage of Citrix Virtual Apps is that every user receives only the apps that can use in coherence with his business role. During COVID-19 lockdown, the company has been ready in order to guarantee access for all the employees and the business continuity.

Pros

fast
easy to use (from end user perspective)
customization respect to business role

Cons

possibility to restart the single app
internal chat
embed collaboration

Likelihood to Recommend

Well suited scenarios of use: 1) BI (Board) and consolidation (Talentia) software installed on headquarters' server and access distributed to controlled companies all around the world: no installation required into sister companies (located in 9 different countries) and a controlled environment where the company can access 2) SAP B1 is installed on every sister company (locally) and access is granted to headquarters controllers and administrative employees without direct server access Less appropriate: 1) no access to a specific server and no possibility to monitor system performance when a solution is released. 2) strong dependency on IT intervention that creates inefficiency and "internal war" in the case of data analyst or hybrid controller (i.e. Board developer) that have the needs of freedom in terms of access.

Pietro Di Cino

Senior Controller in Professional Services at Valagro S.p.a. (1001-5000 employees)

Vetted Review

10 years of experience

View profile

Citrix Virtual Apps and Desktops

Rating: 9 out of 10

Incentivized

July 18, 2022

Use Cases and Deployment Scope

Used as an alternative to normal VPN clients. Allows access to apps such as Excel if the local computer does not have it. Good to use if the local computer has bandwidth issues or crashes since the app runs in a cloud-hosted system. Also useful for Mac users if the program is only available for PC. Certainly, something to consider if a large variety of computers accessing systems such as a BYOD environment or one with many contractors.

Pros

Excel
Edge
Chrome

Cons

Area to request access from Admin for certain programs, rather than separate portal.

Likelihood to Recommend

Of course, requires an active internet connection. This is good for traveling users, for example, at an airport with intermittent connection. Alternative of not using Citrix desktop, but regular VPN, local Excel file, for example, could become corrupted or have sync issues. Allow user to continue to Excel session upon reconnection. However, does not allow offline use such as on airplanes without internet.

Verified User

Engineer in Information Technology (501-1000 employees)

Vetted Review

8 years of experience

Good virtual product, easy to use an manage.

Rating: 10 out of 10

Incentivized

July 18, 2022

Use Cases and Deployment Scope

I use Citrix desktop for more than 7 years now, from previous company adopted all user PC using Citrix desktop to manage backend IT perspective to now in my current company use it as some of the application + a few virtual desktops for someone who needs to get in the network with their own computer, Citrix has been trouble free easy to use solution for us.

Pros

Mobility, any where, any computer
easy to use
not much computer resource required

Cons

file sharing from local PC to the citrix laptop or application
better mobile app, for iPad users
Audio and Video optimization can improve

Likelihood to Recommend

for companies mixed with both PC and Mac environments, Citrix is the solution for running PC only environment. Saving on the laptop renewal cost, time to spinning up a new laptop takes no time. so for a company that doesn't have much IT support or ongoing cost, it's a great option for designer company need to provide heavy duty PC to users, Citrix laptop not that great.

Charlie Liu

Senior Talent Acquisition Partner in Human Resources at Universal Music Australia (51-200 employees)

Vetted Review

4 years of experience

View profile

Cittrix Virtual Apps Review from an Internet Entrepreneur

Rating: 8 out of 10

Incentivized

July 13, 2022

Use Cases and Deployment Scope

Citrix Virtual Apps helped us limit our costs significantly as we could now access remote devices and applications including managing the security of the devices remotely. It offered secure access to us. We did not have to build a data center of our own. Everything was on the cloud. It was very convenient and required minimum maintenance on our part. Rather than having a big network team and having to purchase various servers ourselves, We relied on Citrix Virtual Apps that provide us remote desktop access to various applications and servers. Thus it cut down on our infrastructure costs significantly while delivering efficient service as downtime was minimal.

Pros

Remote Desktop Connectivity which is secure.
We were able to manage everything centrally without having to update each system individually.
Quick security updates and patches are provided to Central Point regularly. Hence makes it very secure against any new threats.
It is very cost-effective as compared to building your own network and in-house network team to maintain the same.
It allows you access to your applications and servers on the move. Allows Mobility

Cons

Complex architecture and licensing structure
expensive setup and ongoing costs in comparison to its peers.
Becomes slow sometimes and you face network issues because of various interlinked dependencies.

Likelihood to Recommend

I feel if you are starting to use a Remote Desktop connection, Citrix Virtual Apps is a good option. It will help you understand the basics and give you a perspective and great experience to handle these applications. However, when you understand and get experience on the same, you sometimes feel the need to try other peer applications for better performance and to avoid any network issues if any. As Citrix Virtual Apps tend to be a bit slow and are liable to some performance issues over a period of time.

Verified User

Director in Information Technology (1-10 employees)

Vetted Review

3 years of experience

Fully reccommend this Great Tool

Rating: 9 out of 10

Incentivized

July 13, 2022

Use Cases and Deployment Scope

In our company, we need Citrix Virtual Apps and Desktops as a must since a lot of users work remotely and with this great tool, they are able to log in remotely to their desktops and other applications too. Since our company grew fast in the last years we needed such tool to go ahead with our growth. The connection is secure and this was one of the requirements for the software purchase.

Pros

Give employees freedom to work from anywhere.
Management of VMs easy and reduces costs.
Versatile
Best performance and stability.

Cons

Linux installation.
Support cases some time take long time to solve.
Ideal for large companies.

Likelihood to Recommend

Citrix Virtual Apps and Desktops are ideal for large companies and I don't think are worth it for small companies. This software helped us in IT to focus more on a pool of apps installed in Citrix Virtual Apps and Desktops and not on individual users' issues. Allowed a lot of users to work outside the office as they were in the office.

Juljan Hebibasi

IT Systems Analyst in Information Technology at Bencard Allergie GmbH (501-1000 employees)

Vetted Review

3 years of experience

View profile

Honest Review

Rating: 10 out of 10

Incentivized

July 12, 2022

Use Cases and Deployment Scope

We use Citrix as our preferred VDI solution to provide managed desktop to end users. With CItrix you get a complete siolution from Citrix gateways to the Application publishing which makes it easier to manage rather than having seperate thirdpary products, which can be quite challenging to manage and update from time to time.

Pros

Virtual Apps
VDI Solution
Printing

Cons

A single console to manage the environment.
The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.

Likelihood to Recommend

Citrix Virtual Apps and Desktops are secure and way better than using built-in Microsoft terminal services. I have used other products as well like VMware Horizon view and Hyper-V to provide VDI solutions to the end-user but they lack one thing or the other, whereas Citrix Apps and Desktops solutions cover almost everything as a complete VDI solution.

Verified User

Consultant in Information Technology (51-200 employees)

Vetted Review

5 years of experience

Citrix Virtual Apps and Desktops Remote Work

Rating: 8 out of 10

Incentivized

July 12, 2022

Use Cases and Deployment Scope

I used Citrix Virtual Apps and Desktops at my previous company for remote work, or telecommuting when not going into the office in person. It addresses the problem of not having to commute to the office. Users of Citrix Virtual Apps and Desktops are able to access nearly everything they would be able to if they were in the office as long as they have access to the internet.

Pros

Access to their work remotely.
Good customer support.
Easy to login to the system.

Cons

Better mobile app access and functionality.
High cost of using this service.
Service connection issues can lag at times.

Likelihood to Recommend

Citrix Virtual Apps and Desktops are well suited for those who need access to their work remotely. The interface is easy to use, and you can log in quickly and easily. The desktop features are great and their customer service is helpful when you need it. Citrix Virtual Apps and Desktops is less appropriate when the system can lag due to connectivity issues such as slow internet.

Verified User

Analyst in Finance and Accounting (51-200 employees)

Vetted Review

4 years of experience

Citrix - you got it all in one applications access

Rating: 9 out of 10

Incentivized

July 12, 2022

Use Cases and Deployment Scope

We are using it for connecting to business applications, utilities and production servers. It is releasing the user from installation and maintenance of business applications. From security point of view, it allows to centralize the access to production applications so the management of access/open ports become an easier task. From help desk point of view, the support of the applications become also an easier task since there are no more various of "local issues" To summarize, when you are using Citrix Virtual Apps and Desktops for connecting to business applications and servers, you are getting a smooth feel like you are working on local app that someone is always maintaining.

Pros

Maintaining centralize access to all business applications without the need to worry of firewall/proxy configuration.
You are getting the feeling of working on local application without the need to install/configure/maintaining the applications
Access to production servers without the need to move between several remote desktop hops.

Cons

In my experience, file sharing is not working well, when you need to copy or access files from your local to Citrix Virtual Apps and Desktops, it is performing very bad
Maybe add support for managing the applications in a folder structure to make it easier to find your application.
It is working like a sandbox but with it, installation of apps on the Citrix desktop not always act like installation of apps on local machine.

Likelihood to Recommend

It is working quite well on allowing access to many business applications from one point of access. In my experience, it is not working well where you need to move files form your local machine into Citrix and vise versa. Installation of new applications (as a user) inside the Citrix Virtual Apps and Desktops is not always smooth and cause problems due to the sandbox nature.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

3 years of experience

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Cittrix Virtual Apps Review from an Internet Entrepreneur

Rating: 8 out of 10

Incentivized

July 13, 2022

Use Cases and Deployment Scope

Pros

Remote Desktop Connectivity which is secure.
We were able to manage everything centrally without having to update each system individually.
Quick security updates and patches are provided to Central Point regularly. Hence makes it very secure against any new threats.
It is very cost-effective as compared to building your own network and in-house network team to maintain the same.
It allows you access to your applications and servers on the move. Allows Mobility

Cons

Complex architecture and licensing structure
expensive setup and ongoing costs in comparison to its peers.
Becomes slow sometimes and you face network issues because of various interlinked dependencies.

Likelihood to Recommend

Verified User

Director in Information Technology (1-10 employees)

Vetted Review

3 years of experience