ClickPost Reviews & Insights

Score7.5 out of 10

11 Reviews and Ratings

Community insights

TrustRadius Insights for ClickPost are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive User Interface: Users have found ClickPost's user interface to be intuitive and easy to navigate, allowing them to accomplish tasks with ease. Several reviewers have praised the seamless integration with 3PL and outbound partners, highlighting its great UI and UX.

Responsive Customer Support: The customer support team at ClickPost has been commended for their responsiveness and on-time support. Reviewers appreciate the cooperative nature of the ClickPost team and their eagerness to solve problems, making the overall experience gratifying.

End-to-End Solution: ClickPost is seen as a complete end-to-end solution for logistics tracking and enablement integrated with WMS. Many users appreciate the ability to easily create shipment labels for multiple couriers simultaneously and track them in a single place. The tracking page feature provides visibility of shipment progress to customers, enhancing their experience.

Reviews

4 Reviews

A simple & great tool to make your logistics needs smooth & easy.

Rating: 9 out of 10

Incentivized

April 14, 2022

Use Cases and Deployment Scope

ClickPost has made our lives easier than ever before. From logistic analysis to courier partner performance tracking the software covers it all for us on a single platform. It is a really good software for managing e-commerce logistics. The functionality of multi-carrier shipping, tracking, customer updates, and NDR management is impressive.

Pros

It's really easy to add/delete courier partners. Consumer communication is seamless as well.
The reliability because it is super fast & super simple at the same time. Decreases the time to market.
The courier allocation rules/recommendation rules - are smarter and more flexible than any other I have used in the market so far.

Cons

It makes users confuse sometimes because of too many levels if you are developing something
Less orders means high cost.
Shipment details sometime missed or gets delayed.

Likelihood to Recommend

Click post provides easy integration with courier partners. Ideal for a company who don't have the resources to create and maintain integration with a courier partner. They have everything you need for a complete integration from order handling, tracking, and communicating to customers - email, message, or WhatsApp. Their support is great in that in case of issues, they would quickly help resolve them for you. Also, custom integration and companies' specific requirements are also handled by them.

Zulshumail-Ain Bin Pervez

Training & Development Executive in Human Resources at IBEX | Global Pakistan (1001-5000 employees)

Vetted Review

1 year of experience

View profile

Shipping partner - All in one with intelligence.

Rating: 9 out of 10

Incentivized

April 14, 2022

Use Cases and Deployment Scope

I used it to work for the logistics industry previously and understand how big a struggle this could become when it comes to shipping economically, Click post is providing a platform where this makes life easier when business intelligence comes into play. You may define criticality, handling details, urgency, etc to choose the best shipping partner.

Pros

Choose your Shipping Partner.
Provides options.
Handles logistics.
Makes life easier.

Cons

May be this could opt to bring in small time courier companies to maintain feasibility.

Likelihood to Recommend

When it comes to various shipments to be dispatched to multiple locations, it is always very difficult to rely on people that expertise is minimum in the process, every company works for profits so it's better to use a platform that decides best as per your needs and provides very options.

Fraz Asad.

Functional Consultant / Business Analyst in Information Technology at Synergy Computers (201-500 employees)

Vetted Review

1 year of experience

Verified on LinkedIn

Great solution for all your courier and logistics intelligence as a product

Rating: 7 out of 10

Incentivized

April 13, 2022

Use Cases and Deployment Scope

Within my organization we used ClickPost for courier allocation and NDR Management. Along with these we also used ClickPost for courier tracking for our customers. It is very easy with ClickPost to integrate with any courier partner. This comes in handy as we don't have to do any changes at our end every time.

Pros

Courier Allocation
NDR Management
ABW Generation

Cons

Easier Documentation
Community Support
Feature Advertisement

Likelihood to Recommend

ClickPost is very well suited for small businesses because it provides all necessary tools needed, from logistic analysis to courier partner performance tracking. ClickPost covers it all on once single platform. It is very helpful if you're looking to streamline your courier allocation, courier management, return management and much more.

William Chang

Head of Marketing & Alliances in Marketing at Leadbook (11-50 employees)

Vetted Review

2 years of experience

View profile

ClickPost is Awesome!!!

Rating: 10 out of 10

Incentivized

April 13, 2022

Use Cases and Deployment Scope

Was used for all shipment and tracking needs this particular software is excellent for tracking and shipping. It makes product shipping and tracking a breeze. You will not want to use any other software after using this. It automatically picks the best carrier and the best shipping routes. Packages are delivered much faster and the tracking is phenomenal.

Pros

Tracking
Fast shipping
Select shipping partner for fastest shipping

Cons

The software freezes from time to time.
None other

Likelihood to Recommend

This product ClickPost is well suited for all your real time sync and pick up. It does give you the option to drop pin codes with your shipping partner which makes the tracking process very smooth you always know where your packages are 100 percent of the time and the delivery rate is high. If you are not shipping or tracking lots of orders then this would not be well suited for you.

mike martinez

broker in Sales at unified health (1001-5000 employees)

Vetted Review

1 year of experience

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