TrustRadius Insights
Cognidox has proven to be a valuable tool for businesses, solving several key business problems through its versatile functionality and …
Starting at $8 Per Seat per Month
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What is Cognidox?
CogniDox is document management software for internal departments and project teams to help automate document-centric processes and find information. It is used extensively for quality certification (ISO 9001, ISO 13485) and information security.
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cognidox
$8
On Premise
Per Seat per Month
xtranet
$149
Cloud
Per Month [Unlimited Users]
cdox
$199
Cloud
Per Month [Unlimited Users]
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Tech Details
What is Cognidox?
Cognidox Features
- Supported: Graphical QMS for ISO 9001
- Supported: Document Holders for Product Release
- Supported: Customer Web Portal Licensing
Cognidox Screenshots
Cognidox Integrations
- Bugzilla
- Saleforce
- OTRS Help Desk
- Peforce
- Piwik
Cognidox Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Virtualization |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Cognidox has proven to be a valuable tool for businesses, solving several key business problems through its versatile functionality and exceptional customer support. Users have found that the software significantly improves document retrieval efficiency by allowing them to search for words within thousands of files at once. This feature addresses the problem of information overload, enabling users to quickly access valuable information among a large volume of files and documentation.
Another business problem solved by Cognidox is the effective management and tracking of document revisions through its version control capabilities. Users have praised the software for simplifying the process of document management, particularly in technology companies. The seamless implementation process and rapid acceptance within organizations demonstrate the ease of use and configuration offered by Cognidox.
Additionally, users have highlighted the exceptional customer support provided by the Cognidox team as a strong aspect of the product. With their open and honest approach, quick and effective responses, and willingness to consider customer suggestions for system modifications, the support team is instrumental in overcoming any difficulties that may arise.
Furthermore, Cognidox fulfills document management needs including compliance with ISO 9001 standards. It offers additional value with its built-in Intranet and graphical Quality Management System, providing auditable control across a wide range of document types. This comprehensive functionality enhances efficiency and accuracy in dealing with documentation.
Overall, users have found Cognidox to be an excellent product that not only meets their document management needs but also provides exceptional customer service. From addressing information overload and improving document retrieval efficiency to simplifying document management processes and ensuring compliance with quality standards, Cognidox proves to be a reliable solution for businesses across various industries.
Improved Document Organization: Several users have found that Cognidox is a great improvement for organizing their documents, particularly in highly technical organizations with complex products. It has helped them easily manage and locate the latest versions of their documents, ensuring fast and easy access to current information across various teams such as Product, Engineering, and Sales.
Powerful and Customizable: Users have praised Cognidox for being a powerful and customizable document management system. Its versatility allows it to be applied across the scope of medical device regulatory activities. With features like audit trails, electronic signatures, and workflows that are very powerful yet simple to use, it helps build compliance to several standards with ease.
Excellent Documentation Management: The documentation management capabilities of Cognidox have been highly appreciated by users. It provides excellent control over documents with features like audit trails and electronic signatures using the user's own authenticator. This ensures proper tracking, security, and accountability throughout the document lifecycle.
Steep Learning Curve: Some users have found the initial learning curve for Cognidox to be steep, which can be challenging for new users.
Not User-Friendly Interface Initially: A number of reviewers have mentioned that they found the interface of Cognidox to be not user-friendly initially. However, after receiving training and understanding how to use it, they were able to customize it according to their needs.
Outdated Web Interface: Although Cognidox is considered suitable for internal use within an organization, some users feel that the web interface may not be as modern as other options available in the market.