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Coinbase

Coinbase

Overview

What is Coinbase?

Coinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer…

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Recent Reviews

TrustRadius Insights

Coinbase has become a popular platform for users engaging in personal crypto trading, investment, and staking activities. Customers …
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Great Product for new investors

10 out of 10
February 03, 2022
Love Coinbase and building development around the crypto space. I've found it to be a solid company to work with and has the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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$100K-$1M

$0.20

Cloud
taker fee

$10-50K

$0.35

Cloud
taker fee

<$10K

$0.50

Cloud
taker fee

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Coinbase?

Coinbase Video

Introducing Coinbase Earn: A New Way to Earn Crypto While You Learn Crypto

Coinbase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(56)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Coinbase has become a popular platform for users engaging in personal crypto trading, investment, and staking activities. Customers appreciate Coinbase's user-friendly interface, which simplifies the process of buying and selling cryptocurrencies, saving them valuable time. With its secure platform, Coinbase serves as a reliable bank for storing and safeguarding cryptocurrency assets. Users also rely on Coinbase to keep track of their portfolios, research different coins, and stay updated with the world of crypto. Additionally, organizations in the finance industry trust Coinbase to manage and house their clients' crypto assets securely. Coinbase Pro offers advanced features for managing and trading various cryptocurrencies, giving users an overview of their invested assets. Overall, Coinbase is used by individuals and businesses alike for trading, investing, storing, and researching cryptocurrencies.

Visually Appealing Design: Users have praised Coinbase for its visually appealing design, which enhances the overall user experience. Many reviewers have mentioned that the platform's interface is smooth, bug-free, and easy to navigate, making it a pleasure to use.

User-Friendly Interface: Coinbase has been commended by numerous users for its user-friendly interface. It is extremely easy to navigate and use, even for newcomers to cryptocurrency. The intuitive design allows users to buy and sell Bitcoin and other cryptocurrencies without any hassle.

Frequent Updates: Reviewers appreciate Coinbase's frequent updates as they instill a sense of security and trust in using their services. These regular updates not only enhance the platform's functionality but also ensure that users are up-to-date with the latest features and improvements.

Difficulty adjusting to frequent updates: Some users have expressed difficulty in adapting to the platform's frequent updates, which often come with changes in layout and make it harder for them to navigate. These users find it challenging to keep up with the changes and may struggle to find their way around the platform.

Limited transfer options for trade portfolios: A common concern among users is the platform's restriction on transferring trade portfolios to other applications like Venmo, CashApp, or PayPal. This limitation prevents users from easily managing their portfolios across different platforms and can be frustrating for those who prefer using multiple applications for their financial needs.

High fees compared to competitors: Many reviewers believe that Coinbase charges relatively high fees when compared to other platforms in the industry. Users express dissatisfaction with these fees, especially considering that they are imposed on top of the fees already charged by crypto networks. The higher cost associated with trading on Coinbase is seen as a disadvantage compared to other platforms that offer lower fee structures.

Attribute Ratings

Reviews

(1-25 of 28)
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Score 6 out of 10
Vetted Review
Verified User
Coinbase is the safest wallet to save our crypto assets. It helps us to store, trade, and exchange our crypto assets within a second with just a single click. I use this product and it's a good user experience and easy to use for buying Bitcoin and other cryptocurrencies. Coinbase allows me to store, buy, sell and trade cryptocurrencies, the interface is super easy to use and the service is secure, it's a great tool for anyone who wants to get into cryptocurrency trading and investment for the first time.
  • Instant KYC verification
  • Easy to buy crypto with fiat
  • User-friendly interface
  • Customer support agents are not willing to solve our problems.
  • Customer support is very slow
I recommend Coinbase because of its easy-to-use interface that allows us to buy crypto with a few clicks. If I make customer support the number one priority then I will not recommend it. We need to wait several weeks to get solve our issue after contacting the Coinbase support team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My organization is using Coinbase to hedge the risk of other asset classes during these uncertain economic times. My team has also worked with several fintech startups and crypto companies, so learning the ins and outs of the major networks and platforms across the ecosystem is imperative. I have also used similar exchanges like BlockFi and Gemini.
  • Makes purchasing crypto assets easy
  • Providing market updates with push notifications
  • News about the industry
  • I wish I could easily track my cost basis from the asset view.
  • I believe fees should be more transparent, including spread.
I think Coinbase is best suited for casual investors as its business intelligence and analytics are lacking at this time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Coinbase in the organization for cryptocurrency exchanges and other related transactions. We have a not-so-unique business need, along with many other SAAS companies, to accept many forms of payment for our services. Coinbase allows for the exchange of goods and services through other means quickly and securely.
  • Coinbase is a very secure online crypto platform.
  • It provides ease of use for buying, selling, transferring, and storing cryptocurrency.
  • It has an easy to use UI and intuitive design.
  • I would like it more if it could add more currencies for trading.
  • I would like to see more functionality to navigate the mobile app.
  • It would be nice if they could lower Coinbase fees to match competitor pricing.
Again, we use Coinbase at least several times per month to complete customer sales transactions. We have integrated this into our invoicing process. Coinbase's exchange is well suited to quickly and safely, transfer funds to our accounts without dealing with paper checks lost in the mail. Overall, it has improved the time it takes to get payment from weeks to days. There really are no disadvantages, except when customers insist on paying by paper check. We found that you cannot get around that entirely, but by offering other methods like Coinbase, we are able to accommodate just about every situation to get paid.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I needed a platform that allowed me to easily manage different crypto assets, trade them, and have an overview of the invested assets. Coinbase Pro offers a clear and easy interface to do so, while also offering strong security features to protect your wallet and account. Coinbase Pro also offers discounts for higher volumes of trading, differently from other tools I've tried.
  • It offers security features.
  • Over 130 cryptocurrencies can be traded.
  • It also offers discounts for high-volume operations.
  • It can be difficult for beginners (despite having a clear interface, the options are really a lot).
Coinbase is great for trading the main cryptocurrencies (and some minor ones as well) but doesn't allow trading of many niche or newer ones.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I personally don't use the Coinbase modules for any of my organizational/business needs (I actually don't think anyone does). I use Coinbase for personal crypto trading, investment, and staking purposes. Sometimes I also use the Coinbase modules to send and receive crypto from and to businesses and or my friends.
  • Coinbase has a really nice looking design which offers for a better user experience.
  • Coinbase is extremely easy to use.
  • Coinbase does a great job delivering company news/changes to its users.
  • Coinbase offers frequent updates which makes you feel more secure using their services.
  • Sometimes the frequent updates also come with a change in layout which usually makes it harder to adjust.
  • Wish the normal version also offered auto-purchases (available in PRO).
  • A larger and more centralized crypto news + advice would be nice to have.
I think Coinbase is extremely suitable for people who are just starting to get into crypto-related activities. Based on how easy it is to use along with the brand recognition I think it offers beginners a better sense of security. Just like all trading platforms, it is extremely easy to get carried away as you only have to confirm your purchase twice and it goes through. It would not be very suitable for those who have little self-control.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Nice cryptocurrency exchange platform with loads of cryptocurrencies to trade and learn about the crypto world. Helps you to be updated and learn about all the news in this emerging new world of finance. A good place to earn some money and do trading with different cryptocurrencies based on your need.
  • Multiple cryptocurrencies.
  • Learn
  • Earn
  • Referrals
  • Earnings
  • Cashbacks
It's a good exchange platform, but there are other competitors which have smaller fees, offer multiple cryptocurrencies, and more choices for the user and opportunities to earn money with their money. They still have some space to improve their services, but seem to be on the good road as they care about their customers.
RASHAB KAUSHIK | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is a company that exchanges digital assets and solves various business issues. The first is the requirement for a safe location to keep digital assets in our organization. The second is the requirement for an efficient method of buying and selling digital assets. The third is the requirement for a simple method of accepting and making use of digital assets as payment. By providing a safe platform for holding digital assets, a simple exchange for buying and selling digital assets, and a payment processor that makes it simple to accept and utilize digital assets as payment, Coinbase solves these issues.
  • Various choices (coins, tokens, etc.) are available for someone seeking to test out web3 or crypto
  • Smooth and free of bugs user interface
  • Easy and fast KYC process
  • Fast selling of digital assets
  • The support is very delayed at times
  • Coinbase Exchange is expensive compared to Coinbase Pro and doesn't provide better features than pro in terms of pricing
  • Reward system is limited to geographical locations
It is a great app for someone who is just starting in crypto and has no prior knowledge as to how crypto/web3 works. It is simple to use. Anyone, even those with no prior platform experience, can easily utilize it. The platform has strict security measures in place, including two-factor authentication.
Anmol Dubey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For the previous 3-4 years, we have used Coinbase for investing goals at our company. It is a well-known and trustworthy platform for all popular cryptocurrency transactions, and it offers numerous advantages to both newcomers to blockchain technology and sophisticated users wishing to take advantage of the premium services it offers. It's simple to get started with an address and fill your wallet. The Coinbase environment's protocols, controls, and security enabled our company to conduct transactions as needed.
  • The trading process is simple.
  • Fully featured.
  • A simple and user-friendly UI.
  • A complete history of transactions is provided.
  • Extremely safe.
  • Poor support team.
  • Transaction costs are higher compared to other cryptocurrency platforms.
  • Their mobile app is really buggy.
  • Simpler tax regulations.
Coinbase is well-suited for locating practically any available verified cryptocurrency on the market today. It offers a simple way for users to invest in and use new cryptocurrency based on their requirements. They also give useful information on numerous currencies to assist users educate themselves about their purchases/trades. Coinbase is also beneficial to those who wish to diversify their cryptocurrency investments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Keeping up with Crypto, on a platform that hypo can buy/sell was very important for my CEO. He wanted a way to invest extra income in something that could exponentially grow. The way that Coinbase displays the performance of his portfolio, as well as the performance of another crypto in real-time was a key decision-maker. As well as the fact that Coinbase is excellent at boosting newer types of currency is great. One of the other reasons my CEP enjoys this platform is the education options, that go in-depth about what certain coins are trying to do.
  • Graphs
  • Real-Time
  • Streamlined
  • Easy to use.
  • Better show which coins are trending.
  • Give recommendations.
  • Better integrate personal and professional use.
Coinbase is well suited to the beginning investor, or someone who wants to learn more about Crytpo. While not all forms of Crypto are available for purchase outside of Coinbase Wallet, the variety is great. Also, the way their graphs display performance over time is so convenient, we do not have to do excessive outside research, because Coinbase is great at keeping relevant information in one place.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I utilize Coinbase for both personal and business uses. I am in the finance industry so we get a lot of clients who utilize Coinbase as housing for their crypto assets. Being in the finance business, we need to be able to source and identify who these assets belong to which is exactly the opposite of what crypto-assets do, the whole point of it is to keep the account holders private in addition to being a housing and trading platform. Nonetheless, it's one of the better systems in what seems like a poorly regulated system when it comes to crypto.
  • Secure
  • Easy to trade.
  • Educated the consumer.
  • Way too expensive compared to banking institutions to trade.
  • Two-factor authentication although secure can be a challenge to get through for the owner.
  • Does customer service even exist?
The thing about Coinbase is that they speak to the general population when it comes to trading and managing crypto. Both newcomers and skilled traders can open an account and start trading fairly quickly once everything is verified. It's very well suited for somebody who has zero experience in trading and was all the hype when bitcoin went from 1K-30K+. The platform however has major flaws because it does attract so many consumers to this space. Unlike a Merrill Lynch account or a traditional bank account, you're never going to have that option of calling in and asking to speak with a financial advisor on crypto. As many people are within this space, you are practically on your own which isn't a good thing considering the high fees they charge and the risk class associated with Crypto. I would imagine most people who are more tenured in this space do not use Coinbase for their daily trading.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is a well-known and trustworthy platform for all mainstream cryptocurrency activities and provides many benefits for those looking to start using blockchain technology, as well as for more advanced users looking to get into the premium features they offer. It's quite easy to get started with an address and get your account funded.
  • Low barrier to entry.
  • Competitive fees.
  • Very well featured.
  • Support can be very bad.
  • Some promotions are bugged.
  • Doesn't support some smaller cryptocurrencies.
It's great for personal use, and will all the options available can be scaled up through most mid-size business use cases. Trading and custody tools allow strong security and management of trading activity and any automated actions taken with the currencies stored in the account. Individuals will find it easy to use.
Score 10 out of 10
Vetted Review
Verified User
Love Coinbase and building development around the crypto space. I've found it to be a solid company to work with and has the infrastructure needed to be successful in the crypto ecosystem.
  • Low fees.
  • Efficient processing of exchanges.
  • Easy to use platform.
  • Needs more alt coin options.
This is a great product for new investors in the cryptocurrency space. Simple and efficient to use.
CharRon E. Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Cyptocurrency is a new form of currency that has expanded since the introduction of Bitcoin. But it is still unknown and new to the public on it is acquired or traded. It is almost the stock exchange but it is run differently. Being decentralized, it has no connection to worldwide financial institutions. So, how do you trade cyptocurrency? This is how coinbase helps.
  • Educate members on cryptocurrency
  • It starts a member of with $10 worth of cryptocurrency to trade by education courses on different coins and markets
  • You carry a portfolio of cryptocurrency
  • Just like other apps(venmo, cashapp, PayPal) it keeps all your trade portfolio under coin based. Not transferable
  • Even though, they give you a starting balance of $10. They do wants you to put at least $10 of your money
  • The training video are simple. Learn about US dollar coin, USD, and bitcoin. But it doesn't teach you how to be a savvy trader. That will take additional education
  • You can't add small cryptocurrency like BAR to your portfolio. It certain amount to trade with.
I am a novice trader. I started using coinbase because it would educate me about the network of blockchains and cryptocurrency traders on their app. I was surprised to hear the history about splits with different blockchain. Even about miners and developers. The network run fuild but very different from the financial institutions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We initially began to use Coinbase early in 2016/2017 to invest related to our LLC venture. This was one of the main platforms we utilized for a cash onramp to acquire digital assets. From there, we would transact between Coinbase and other brokers/wallets in order to facilitate our trades. The procedures, controls, and security surrounding the Coinbase environment allowed our company to facilitate transactions as needed.
  • Ease of depositing USD.
  • Quick KYC application process.
  • High liquidity.
  • Reduce Fees associated with trading.
  • Easier tax forms.
Well suited for those new to trading digital assets, ease of application, and trading if you were intending to trade less popular digital assets. While Coinbase is adding on new digital assets, they may not have what you are looking for. Their user interface is easy to understand and the fees are clear from the beginning.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is a great platform to buy and sell crypto. Very user-friendly and intuitive.
  • Fast registration
  • Great selection of crypto currency
  • Easy trading process
  • In the assets allocation would be great to see how much was invested into a particular coin (what was the purchase price), and what is it trading for now. That would allow seeing at a glance whether certain crypto is gaining or losing your investment.
Great for beginners.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I used Coinbase as a brokerage platform for my crypto purchases and wallet. Coinbase offered a variety of different coins that were unavailable on other platforms. This included a variety of newer coins that were often hard to purchase through most crypto trading companies. The scope of my use case for Coinbase was primarily buying & selling crypto along with keeping a wallet and using the account to make retail purchases using crypto.
  • Clean user friendly interface.
  • Centralized information for Crypto market.
  • Speed of transactions.
  • Better methods of using crypto for payment.
  • Faster order fulfilment.
  • Lower fees.
Coinbase is well suited for finding nearly any available verified crypto coin currently on the market. It provides a simple method to invest and use new crypto coins depending on the user's needs. They also provide helpful information regarding many coins to help educate the user on their purchases/trades. Coinbase is less appropriate for smaller transactions due to the service fees associated with every transaction.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used to buy and store Crypto mainly Bitcoin
  • Easiest way to buy bitcoin at a good rate
  • Easiest way to sell bitcoin at a good rate
  • keep track of incoming and outgoing cryptos
  • integration of pro fees into standard interface
  • listings of a wider variety of coins
Coinbase is perfect for an easy method to buy and hold crypto. It is perhaps not the best option to hold large sums for long periods of time due to some ongoing security concerns. But buying and selling it is by far the easiest. Payments and transfers are also super easy, so they can be used as a transfer tool for your crypto.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using it to trade cryptocurrency and coins for trading and investment purpose.
  • Has all the crypto currencies and coins for trading
  • provide excellent platform for crypto investment portfolio
  • Nice application with user friendly interface
  • Can improve the Application Performance
  • Customer Support should be improved
  • Can have better KYC and legal norms for more countries to serve
Using it to trade and invest in several Crypto Currencies and Coins such as BTC, LTC, Doge, and Luna, etc.
December 16, 2021

Highly Recommended

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Coinbase for trading in cryptocurrencies. Specifically, ones that are difficult to find on other trading apps such as Shiba Inu.
  • Quick and easy to make trades.
  • Little to no waiting adding funding accounts.
  • Intuitive interface.
  • Provides detailed history of trades.
  • Better charts and graphs.
  • Screens showing favorites or custom charts.
Coinbase allows trades between different currencies and with some harder-to-find currencies. It also provides necessary security features and secure transactions. I wouldn't recommend using it for trading anything other than cryptocurrencies.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is a great website to research, buy, sell, and keep up to date with the world of crypto. It has an ease of use that someone with minimal experience can pick up easily with no issues. The act of trading cryptocurrencies through Coinbase has allowed [taking] part in the many currencies that make up crypto.
  • UI looks
  • Variety of currencies
  • N/A
It is appropriate for someone who wants to get be involved with cryptocurrencies. For a novice who does not understand cryptocurrencies, Coinbase may not be a great website to use.
John La Belle | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I don't know that Coinbase addresseses any specific business-related problems, but it helps me keep track of, buy & sell, and research cryptocurrencies for investment. It has excellent teaching tools and is constantly adding new currencies to those they trade.
  • Trading.
  • Charting.
  • Education.
  • The fees can be somewhat higher than other services for none pro accounts.
It's good for a novice user to get into the market without having to have a huge amount of knowledge. Pros might find it a bit simplistic, fee-heavy, and dislike not having direct control of their crypto wallet.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Coinbase is used to manage a variety of cryptocurrencies. Coinbase offers a selection of cryptocurrencies that many other platforms do not support. The user experience is good and provides a lot of information about the various cryptocurrencies. However, I feel like Coinbase is generally suited for larger transactions rather than small-time investing.
  • Variety of cryptocurrencies.
  • User experience.
  • Ease of completing transactions.
  • Fee schedule.
  • Tax reporting.
Coinbase is suited for large transactions, not small-time investing. Fees for enacting transactions are much higher than other platforms, thus washing away any small gains that may have occurred. Coinbase provides a wide variety of cryptocurrencies that many other platforms do not support. Coinbase is good for users that want to diversify their crypto portfolio.
March 06, 2020

Super Easy

Brian Chung | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Coinbase to manage all my cryptocurrency. It's a way to easily buy and sell cryptocurrency than going through other apps. What I like is that I can purchase cryptocurrency through my credit card and easily monitor how much everything is worth. It also allows me to hold all my coins securely.
  • Security
  • Easy of use
  • Great user interface
  • Not all coins are available to purchase
  • Tax information could be improved
  • Ease of use documents could be better
It's probably one of the easiest ways to buy and trade crypto, earn crypto, and let your company start accepting cryptocurrency. We've tried other ones and it's not as easy as Coinbase. If you want to start accepting cryptocurrency into your store, this is probably the best app out of there.
January 13, 2020

Coinbase Review

John Phillip Masagca, ME | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Coinbase has helped me and my colleagues to store different coin data from our savings/payroll into Coinbase. We usually use it as a bank for cryptocurrency. I recommend Coinbase if you want to have safe and secure transactions with regards to cryptocurrency. It has helped me a lot. Make sure to use and learn how to manage your finances by investing in cryptocurrency. You can also use Coinbase to purchase things/goods online via your Coinbase wallet.
  • Security.
  • Safety.
  • Inclusion of other coin wallets would be great.
Coinbase is where you go to bank your cryptocurrency investment. It is safe and secure. For bitcoin fanatics, Coinbase is the way to go. Coinbase has helped me with fast transactions in the data space. Coinbase has given me the opportunity to have a safe and secure experience in cryptocurrency. I recommend that you use Coinbase if you have any involvement with bitcoin!
July 03, 2018

Love Coinbase!

Brad Henderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Coinbase acts as my crypto wallet for the Ethereum I have purchased. Many of the other solutions either aren't as secure or are more challenging to set up and as a result, take a much longer time. So Coinbase saves me time. In a nutshell, Coinbase simplifies everything for me and is one of the most reputable/ trusted solutions as a crypto wallet.
  • Very simple dashboard for monitoring your coins
  • Makes buying and selling Cryptocurrencies very simple once your account is set up
  • Has a price alert feature for monitoring prices when they go above or below your target prices
  • Same complaint I have about any other coinbase competitor. Setting up an account takes too long (a few days). But it's understandable as it has to be a very high level of security
  • Higher transaction fees than other platforms for purchasing the same product. But because of Coinbase's simplicity relative to other platforms they are able to charge a bit of a premium here. You just need to know what you're getting into. If you're doing high volume, it's worth learning a GDAX or other platform. If you're buying and holding and don't have the time to research the lowest fees then Coinbase is great.
  • They're limited in the payment methods they accept. Not a huge deal, but they don't accept paypal.
Coinbase is great for its simplicity. It is no doubt the best entry level option for someone who is new to blockchain/ cryptocurrencies and wants to begin investing in it. However, while they do have relatively low transaction fees, they don't have the lowest fees. So for someone who is doing a high volume of trading, there are other platforms that would be a better fit.
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