TrustRadius: an HG Insights company

Coinbase

Score7.5 out of 10

56 Reviews and Ratings

Get a Demo

What is Coinbase?

Coinbase is a digital currency exchange (Coinbase Pro) and crypto-oriented software solution suite for businesses, including hosted checkout pages, payment buttons, invoicing, and multiple ecommerce integrations (Coinbase Commerce), a turnkey solution for brokerages, exchanges, and fintechs enabling them to offer customers crypto (Coinbase Prime), crypto asset custody (Coinbase Custody), and a wallet to self-store crypto (Coinbase Wallet).

Categories & Use Cases

Most Frequent Users

Top 3 industries using Coinbase
Based on HG Insights installation data
View all Reviews
#1 most frequent

Information

25.7%

208 installations of 808

#2 most frequent

Professional, Scientific, and Technical Services

19.3%

156 installations of 808

#3 most frequent

Finance and Insurance

15.3%

124 installations of 808

Reviews

What users are saying about Coinbase.
View all reviews

High trust seamless experience

Incentivized
Verified User
Employee in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

We are integrating the Coinbase API with our digital wallets to can users watch, trade and more with crypto coins. Have their own wallet and managing between the platforms. It is convenient to the most users to have everything in one place instead visiting different sites for every case which they have. This saves time to to the customer and enjoying his browsing time in great user interface.

Pros

  • Crypto trading
  • Learning
  • Freebies
  • Keeping the trend

Cons

  • The user settings panel
  • Coinbase one

Return on Investment

  • When they have issues we have them also and in this way we lose customers which downs our stock and we reach very high demand of support tickets.
  • Temporary loss of trading volume fees
  • Frustrations because of those outages and possibility of user switch to different crypto market
  • When everything is alright, users love to have everything in one page

Usability

Alternatives Considered

Binance and Crypto.com Wallet

Other Software Used

Binance, Crypto.com Wallet, Kraken

Coinbase is great for all levels of crypto enthusiasts.

Incentivized
Mark Wong
Head of Web Development in Marketing at Impact Merchandising (11-50 employees employees)

Use Cases and Deployment Scope

I personally don't use the Coinbase modules for any of my organizational/business needs (I actually don't think anyone does). I use Coinbase for personal crypto trading, investment, and staking purposes. Sometimes I also use the Coinbase modules to send and receive crypto from and to businesses and or my friends.

Pros

  • Coinbase has a really nice looking design which offers for a better user experience.
  • Coinbase is extremely easy to use.
  • Coinbase does a great job delivering company news/changes to its users.
  • Coinbase offers frequent updates which makes you feel more secure using their services.

Cons

  • Sometimes the frequent updates also come with a change in layout which usually makes it harder to adjust.
  • Wish the normal version also offered auto-purchases (available in PRO).
  • A larger and more centralized crypto news + advice would be nice to have.

Most Important Features

  • Crypto Trading, Investing, Staking.
  • Crypto news and updates.
  • Semi-secure crypto storing.

Return on Investment

  • Crypto has always been a gamble. Right now we are in a recession but I believe long-term using Coinbase will yield at least 5x in returns.
  • As mentioned - crypto is a gamble. You can easily also lose all of your investments if crypto turns out to be a scam.
  • As a business getting paid in crypto can be a great move if you are willing to take that risk and sit on it for a few years. Coinbase makes those payments easy.

Alternatives Considered

robinhood

Other Software Used

robinhood

Easy way to buy crypto with fiat money.

Anav Katwal
Engineering Executive in Engineering at Simulation Science Center (11-50 employees employees)

Use Cases and Deployment Scope

Coinbase is the safest wallet to save our crypto assets. It helps us to store, trade, and exchange our crypto assets within a second with just a single click. I use this product and it's a good user experience and easy to use for buying Bitcoin and other cryptocurrencies. Coinbase allows me to store, buy, sell and trade cryptocurrencies, the interface is super easy to use and the service is secure, it's a great tool for anyone who wants to get into cryptocurrency trading and investment for the first time.

Pros

  • Instant KYC verification
  • Easy to buy crypto with fiat
  • User-friendly interface

Cons

  • Customer support agents are not willing to solve our problems.
  • Customer support is very slow

Most Important Features

  • Sufficient learning resources for beginners
  • Super easy-to-use interface
  • Secure

Return on Investment

  • Coinbase is the most convenient way for first-time buyers to purchase crypto.
  • Reasonable pricing

Other Software Used

Userlytics

Best Crypto Software

Incentivized
RASHAB KAUSHIKView profile
Research Analyst in Legal at ProArch (51-200 employees employees)

Use Cases and Deployment Scope

Coinbase is a company that exchanges digital assets and solves various business issues. The first is the requirement for a safe location to keep digital assets in our organization. The second is the requirement for an efficient method of buying and selling digital assets. The third is the requirement for a simple method of accepting and making use of digital assets as payment. By providing a safe platform for holding digital assets, a simple exchange for buying and selling digital assets, and a payment processor that makes it simple to accept and utilize digital assets as payment, Coinbase solves these issues.

Pros

  • Various choices (coins, tokens, etc.) are available for someone seeking to test out web3 or crypto
  • Smooth and free of bugs user interface
  • Easy and fast KYC process
  • Fast selling of digital assets

Cons

  • The support is very delayed at times
  • Coinbase Exchange is expensive compared to Coinbase Pro and doesn't provide better features than pro in terms of pricing
  • Reward system is limited to geographical locations

Most Important Features

  • Its Security Protocol. You sleep well knowing your assets are safe and secure.
  • User friendly interface with features to learn in the app itself.
  • Its Insurance Program, which covers user funds in the event of a hack or attack.

Return on Investment

  • Better crypto understanding of investing and about new digital space.

Alternatives Considered

Binance

Other Software Used

greytHR, Binance

One of the best cryptocurrency platforms available

Incentivized
Anmol DubeyView profile
CTO (Chief Technical Officer) in Information Technology at Azoora, Inc. (51-200 employees employees)

Use Cases and Deployment Scope

For the previous 3-4 years, we have used Coinbase for investing goals at our company. It is a well-known and trustworthy platform for all popular cryptocurrency transactions, and it offers numerous advantages to both newcomers to blockchain technology and sophisticated users wishing to take advantage of the premium services it offers. It's simple to get started with an address and fill your wallet. The Coinbase environment's protocols, controls, and security enabled our company to conduct transactions as needed.

Pros

  • The trading process is simple.
  • Fully featured.
  • A simple and user-friendly UI.
  • A complete history of transactions is provided.
  • Extremely safe.

Cons

  • Poor support team.
  • Transaction costs are higher compared to other cryptocurrency platforms.
  • Their mobile app is really buggy.
  • Simpler tax regulations.

Most Important Features

  • Variety of cryptocurrencies available.
  • Safety.
  • Transfer ease and speed.

Return on Investment

  • Our investments have resulted in reasonable passive profits.
  • It has saved us time in determining the optimal times to buy and sell cryptocurrency.
  • It also simplifies the monitoring of market rates and fluctuations in the value of crypto holdings.

Alternatives Considered

Binance and BlockFi

Other Software Used

BlockFi, Binance, eToro