ComplySci

Exceptional customer support: Users consistently praise ComplySci for its exceptional customer support. Many users appreciate speaking to the same person, which provides a sense of continuity and personalized assistance.

Easy to use and implement: ComplySci's user-friendly interface and seamless implementation process make it highly regarded among users. It enables easy rollout of policies, procedures, and certification management, simplifying the compliance process for organizations.

Robust reporting and certification functionality: With robust reporting capabilities and comprehensive certification management features, ComplySci allows users to efficiently track and manage employee certifications. This aspect has garnered positive feedback from multiple reviewers who value the convenience it offers in managing compliance-related tasks.

Challenging functionality to remember: Some users have found it challenging to remember all the functionality of the software, especially since they don't use it on a daily basis. They feel that with more frequent usage or better documentation, this issue could be addressed.

Difficulties in understanding preclearance and self-reporting: Several reviewers have expressed confusion in understanding the difference between preclearance and self-reporting, particularly when transitioning from a different system. Clearer explanations or additional training materials would help clarify these concepts.

Lack of training available for using the software: Users have reported frustration with the limited availability of training resources for the software. They find it difficult to learn how to use certain features effectively, such as knowing when to use Data Records versus Reports for extracting required data. Providing comprehensive training support would greatly enhance user experience and proficiency with the software.