TrustRadius Insights for Contentstack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Customization and Flexibility: Users have appreciated the platform's easy customization and flexibility, allowing them to tailor applications to specific business needs without constraints. This feature has empowered users to create tailored solutions that align closely with their unique requirements.
Support from Customer Success Manager: Many users have highlighted the great support they receive from the Customer Success Manager, indicating a high level of assistance and guidance provided. The personalized support has been instrumental in helping users navigate challenges effectively and maximize the platform's potential.
App Marketplace Variety: The extensive App Marketplace has been valued by users for offering a wide range of additional functionalities and integrations. With a diverse selection available, users can easily enhance their applications with various tools and integrations to optimize performance.
We use Contentstack for content management on our [...] website. Contentstack has been able to help us address how we deliver content across our website in a way that allows us to merchandise and brand in every way our marketing and ecommerce department desires. This ranges from basic text and images to personalisation, business logic and campaign driven content to help improve conversion on our website. Not only do Contentstack provide the content but they deliver with reliability, great customer service and a user interface that has enabled our team to build/architect content with ease.
Pros
Enables us to build and architect content through the use of their easy to use software and user interface.
Customer service has been by far the most reliable and responsive in any vendor i've dealt with.
Listens to feedback and builds features and technical improvements that helps customers usability and experience.
Cons
Although there has been significant improvements in the journey to improving their user interface i still think there are some little quirks that could be resolved. nothing major or a deal breaker but would certainly help reduce friction. eg display of modular block list could be easier on the eye and have a description or a screenshot of what the block is or does so that content editors don't need to learn every block name and what it does.
Likelihood to Recommend
Contentstack gives you the ability to architect complex websites with simplicity. If you are building ecommerce websites with multiple regions and languages, Contentstack gives you that ability to migrate to a headless application very quickly without content limitations.
Our website platform is powered by Contentstack, which we find to be very useful. With Contentstack, creating page templates is easy and straightforward. We appreciate how it simplifies the process of designing a platform that is both simple and scalable, and eliminates the complexity of managing a CMS. The modular blocks functionality is a feature we love because it allows us to create reusable components that can be effortlessly dragged and dropped to create pages. Our organisation is passionate about automation, and we are impressed with the breadth of APIs and tools that Contentsack offers to help us manage our stacks via code.
Pros
Simple to use
Modular blocks
Range of API’s
Cons
No Terraform support
Likelihood to Recommend
Contentstack is great for teams that want to be able an easy to use CMS to build their content.
VU
Verified User
Engineer in Engineering (Broadcast Media company, 10,001+ employees)