ConvergeOne Cloud Experience (C1CX)

The C1 Cloud Experience (C1CX) by ConvergeOne is a cloud-based solution designed to enable customer and employee experiences. This platform aims to modernize contact center operations, workforce optimization, and unified communications, making it suitable for customer service organizations, contact centers, unified communications professionals, and enterprise-class businesses. According to the vendor, C1CX is tailored to meet the needs of businesses of various sizes and industries.