TrustRadius: an HG Insights company

Countly

Score8 out of 10

8 Reviews and Ratings

What is Countly?

Countly is a product analytics solution and innovation enabler that helps teams track product performance and customer journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, Countly helps the user to innovate and enhance products to provide personalized and customized customer experiences, and meet key business and revenue goals.

Countly empowers companies of any size or location to grow their business by helping them securely process billions of data points every day in the cloud and on-premise. As a product analytics platform, Countly has tracked 5.2B+ unique identities on more than 17,000 applications and using over 3,000 servers worldwide.

Countly provides a list of customizable plugins and dozens of integrations, letting teams freely combine them and work with the data they actually need. This not only boosts team productivity, but also eliminates the need for multiple digital tools, to reduce licensing costs. These plugins also allow granular multi-device customer intelligence data collection and analysis, letting the user incorporate customer feedback into the design process, improving customer experience, driving sales conversions, and reducing churn.

And because data-flow security is critical, the Countly Dashboard enables you to not only access settings within your team, but also provides a privacy-protection compliant environment so you can focus on innovation with customer intelligence, without worrying about compliance. Countly helps users to understand the digital customer journey across devices.

Videos

Screenshots

Screenshot of Overview - Product analytics platform to understand and enhance customer journeys in web, desktop and mobile applications
Screenshot of Dashboard - Visualise metrics that matter the most to your business
Screenshot of User Profiles - Explore your product analytics data with individual user detail
Screenshot of Crashes - Always be on top of crashes and exceptions in your applications, and resolve them quickly
Screenshot of Funnels - Track step-by-step goal completion rates inside your application
Screenshot of Performance Monitoring - Keep track of your applications' network requests, perform code level profiling
Screenshot of NPS® - Measure your customer experience using Net Promoter® Score (NPS®) surveys
Screenshot of Email Reports - Send analytics, push notifications and crash related recurring reports to recipients you define

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Screenshot of Overview - Product analytics platform to understand and enhance customer journeys in web, desktop and mobile applications

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsLinux
Mobile ApplicationApple iOS, Android
Supported CountriesALL
Supported LanguagesEnglish, Chinese, Korean, Japanese, Turkish, German, Spanish, Latvian, Italian, French

FAQs

What are Countly's top competitors?
Google Analytics, Mixpanel, and Amplitude Analytics are common alternatives for Countly.
Who uses Countly?
The most common users of Countly are from Mid-Size.