Crystal

Crystal is a cloud-based jewelry store management software for independent jewelers of any size. One system handles point of sale, serialized and non-serialized inventory, repairs and custom orders, layaway, clienteling, e-commerce sync, and accounting.

Run the whole operation from anywhere. Ring up a sale on the store computer, a tablet, or your phone. See where your unique serialized pieces are, and whether they’re out on memo, while tracking bulk items like watch straps and charms by count. Mark a product for the web to list it on your e-commerce store, and web orders come into Crystal as sales. Send each day’s sales to QuickBooks Online without re-entering them.

Keep clients coming back. Write up a repair or a custom order on the client’s profile, and anyone on your team can tell them its status anytime. See each client’s purchases, repairs, and wish list in one place, and get a reminder when a follow-up is due or a special day is coming soon.

Switch without starting over. Crystal imports the data from your current system so you and your team can focus on delivering a stellar client experience. Customers praise Crystal for its ease of use, so you can expect your staff to pick it up quickly with minimal training. When you need a hand, your dedicated support team is ready to help.

Renowned jewelers like Material Good, Henne Jewelers, Walters & Hogsett Jewelers, Date & Time, and many more run their stores on Crystal.