We have used PracticeWorks dental practice management software since 2003. It manages our scheduling, billing, recall, treatment needed and some marketing aspects of the practice. We are a practice that included two doctors and three hygienists with one location. We have 10 treatment rooms that are implemented in the scheduler.
PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.
We evaluated Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told Dentrix has more customization options.