Overall Satisfaction with CS PracticeWorks Software
We have used PracticeWorks dental practice management software since 2003. It manages our scheduling, billing, recall, treatment needed and some marketing aspects of the practice. We are a practice that included two doctors and three hygienists with one location. We have 10 treatment rooms that are implemented in the scheduler.
- Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
- Imaging - we also implement Kodak Imaging through PW and it is great.
- Overall layout is easy to use.
- The patient handouts such as treatment plans and billing are very outdated looking.
- Buggy at times
- Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.
- PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
- PracticeWorks tracks treatment needed.
- PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.