Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Search

Enterprise

Accounting

CTRM

Financial Research

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

API Design

Cloud Migration

Cloud Storage

Component Content Management

Configuration Management

Data Pipeline

Database DevOps

DevOps

Disk Cloning

Fraud Detection

Integration Platform as a Service (iPaaS)

Interoperability

M2M Application Development

Managed Public Cloud Infrastructure

Network Performance Monitoring

Product Implementation Services

Relational Database Management Systems

SaaS Backup

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Attribution

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales Training

Sales

Data Loss Prevention

Security

Awards Management

Construction Accounting

Construction Takeoff and Estimating

Digital Forensics

Fleet Management

Hospital Management

Insurance Agency Management

Veterinary

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

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Visa

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PayPal

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Apple

Amazon Pay

Amazon AWS

Paytm

### Payment Processing
Users generally appreciate CSG Forte's diverse payment solutions and efficient payment processing capabilities. While some users have highlighted the convenience and ease of integrating Forte for processing ACH and credit card payments, others have expressed concerns about the time it takes to receive funded payments. Despite some mixed reviews, the consensus leans towards Forte's payment processing being a valuable asset for businesses seeking streamlined payment solutions.

### Credit and Debit Card Handling
Users generally express mixed opinions about CSG Forte's credit and debit card handling capabilities. While some appreciate the ease of collecting ACH and credit card payments for their businesses at an affordable rate, others find limitations in the platform's functionality. Concerns include the dated virtual credit card processing client, navigation challenges in reporting, and varying charges for American Express credit cards. Additionally, users have highlighted issues with data management, such as the inability to view information until a process is in pending status and the time-consuming process of editing or deleting client information.

### ACH Processing
User feedback on CSG Forte's ACH processing capabilities is mixed. While some users found the setup process to be smooth and the platform to be straightforward and affordable for collecting ACH and credit card payments, others experienced significant issues with account closures after minimal transactions and poor customer service. Additionally, concerns were raised about the lengthy turnaround time for ACH transactions, with some users reporting delays of up to 10 days for funds to be deposited. Despite some positive experiences, the overall sentiment regarding CSG Forte's ACH processing appears to be varied and dependent on individual user experiences.

### Transaction Management
CSG Forte's transaction management capabilities have garnered a range of feedback from users. While some users appreciate the ease of processing transactions with minimal input required, others have encountered challenges and frustrations with the platform. The experiences shared highlight a lack of clarity and consistency in communication from Forte, leading to confusion and dissatisfaction among users. Despite some positive aspects, the overall sentiment towards CSG Forte's transaction management appears to be mixed, with room for improvement in addressing user concerns and enhancing the user experience.

### Fee Management
Users' experiences with CSG Forte's fee management capabilities seem to be a mixed bag. While some users appreciate the reasonable fees and the ease of passing charges directly to customers, others have encountered issues with incorrect fee charges. The platform's ability to provide additional payment methods and alleviate the burden of processing fees for local governments has been well-received. However, there are concerns about the accuracy and consistency of fee management processes. In essence, user feedback suggests that CSG Forte's fee management functionality has both strengths and areas for improvement.

### Invoicing and Chargebacks
Users have expressed mixed opinions regarding CSG Forte's invoicing and chargebacks capabilities. While some users found the setup process smooth and the ability to manually charge credit cards convenient, others faced challenges with account closures and lackluster customer service. The discrepancy in experiences highlights the need for consistent and reliable invoicing and chargeback services to ensure smooth business operations.

### Customer Service Excellence
Users generally praise CSG Forte's exceptional customer service and ease of use. While some users have reported challenges in getting customer service to understand and resolve issues promptly, the majority of reviewers highlight the company's dedication to providing top-notch support. Despite a few isolated incidents of dissatisfaction, the overall consensus leans towards positive feedback regarding CSG Forte's customer service excellence.

### Integration Solutions
While users generally appreciate CSG Forte's streamlined integration capabilities, there seems to be a mixed sentiment regarding the overall effectiveness of the integration solutions provided. Some users found the API and integration features to be much improved, especially when integrated with specific software like Accounting Software and NeonCRM. However, others expressed concerns about pricing and the comparative strength of other platforms like stripe.com in terms of API and integration ecosystem. This indicates that while CSG Forte offers integration solutions, there are varying opinions on its performance and competitiveness in the market.

Forte's unified payments platform has provided a solution to businesses with varied payment processing needs. Customers have praised the platform for its user-friendliness and fast approval time, making it easy for them to integrate into their business. They have also reported increased efficiency in collecting payments through the use of Forte's eCheck payment options resulting in reduced hours spent on writing invoices and collection.

One of Forte's key strengths is its ability to cater to specific business needs. Users have reported that the tailored ACH solutions provided by Forte have helped them effectively address challenges related to processing high volumes of transactions with high price points. This personalized approach has made it stand out from other available payment solutions. Additionally, its competitive rates, seamless integration with other software platforms such as NeonCRM, and reliable service with no downtime or online hacking issues have made it an attractive option for businesses looking for a comprehensive payment solution. Businesses have also benefitted from the ability to collect rent at a lower cost compared to other options like PayPal, making Forte an all-around favorable choice.

Reliability: Forte has very close to 100% uptime, which is highly valued by users. Reviewers have noted that it just works and they can rely on the system for their payment processing needs.

Customer Service: The excellent customer service provided by Forte is highly praised by reviewers. Some users mentioned specific representatives who went above and beyond to provide world-class support. Representatives are always ready to troubleshoot any issues, making it easier for businesses to use the system without interruptions.

Ease of Use: Forte's user interface is user-friendly and easy to navigate, providing a seamless experience for users accessing necessary reports or data. Many reviewers appreciate the ease of use of the API, as well as the functionality of Forte when adapting with other in-house tax systems.

Long ACH processing time: Several users have expressed frustration with the long wait times for ACH processing. They have reported that it takes much longer than expected to receive funds in their accounts, which has caused difficulties in managing cash flow.

Poor customer service: Many reviewers have complained about poor customer service from Forte. Users have reported difficulty getting timely and helpful responses to their inquiries or issues, making it hard to resolve problems and causing delays in transactions.

Limited reporting options: Some users feel that the reporting options within CSG Forte are limited and do not provide enough detail on transaction data. This lack of information can make it challenging to track account activity accurately and reconcile financial records.

CSG Forte is a unified payment solution that enables businesses of all sizes to accept and process payments in multiple formats, including credit cards, eChecks, and ACH processing. With CSG Forte, companies can streamline payments across different channels and offer a range of payment options for their customers. One key feature of CSG Forte is its Payment Tokenization function which ensures the protection of sensitive customer data by tokenizing and encrypting this data while also helping with PCI compliance.

Another valuable feature offered by the software is Mobile Payments which allows users to process on-the-go real-time payment transactions using mobile card swipers. The software solution provides a complete suite of features such as recurring billing management, secure checkout integration for websites or apps, mobile payment acceptance via smartphone, tablet or desktop computer devices along with transaction tracking and reporting from one central interface. Additionally, businesses can partner with CSG Forte to incorporate payment handling into their services through free PCI Compliance support for any type of payment method accepted on their platform. Ultimately making it an attractive option for businesses looking to grow quickly while scaling payments smarter.

Forte Payment Systems, a CSG property since the October 2018 acquisition, is a payment gateway solution, supporting echeck processing, credit card processing, recurrent billing, and ecommerce shopping cart.

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

All-in-One Option

Payment Gateway Only

PayPal Payments Pro is an enterprise-class ecommerce payment solution, that  provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.

Commercial Transactions - Online

Commercial Transactions - In-Store

PayPal's pay later offers

QR code Transactions

Venmo

Charity Transactions

CSG Forte

Payment gateway Software helps connect eCommerce websites to the bank (merchant account) in order to process online payments and transfer sensitive credit card information securely.

Payment Gateway

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

Ability to detect fraudulent transactions while allowing legitimate transactions

API or SDK

Tools to interact with payment gateway code

Recurring Payment Support

Ability to support subscriptions and recurring payments

Billing and Invoicing Support

Global Support

Payment Form Acceptance

Ability to accept many different forms of payment

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Payment Gateway Software

CSG Forte

Overview

What is CSG Forte?