Name: CXONCLOUD
Price: 49 USD
Author: Unloc

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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CXONCLOUD is positioned as an all-in-one app designed to provide a comprehensive customer experience solution. According to the vendor, it aims to simplify customer engagement, reduce customer effort, collect and respond to feedback, manage loyalty and rewards, encourage customer advocacy, and promote word-of-mouth marketing. The product is targeted at both in-store and online retailers, as well as service sellers of various sizes, from small to large enterprises. It is said to be a valuable tool for customer experience professionals, marketing professionals, business owners, and managers across a wide range of industries.

## Key Features

**White Labelled Booking App**: According to the vendor, CXONCLOUD offers a white-labeled booking app that can be seamlessly integrated with web, social media, and print media. Customers are claimed to be able to easily book services 24/7 within 30 seconds through the app.

**Manage Bookings**: The vendor claims that CXONCLOUD allows users to efficiently manage their bookings within the platform. Users can confirm, cancel, and reschedule bookings with ease. The platform is said to automatically send out relevant communications regarding booking changes.

**Collect and Respond to Feedback**: CXONCLOUD is said to enable businesses to collect ratings and feedback from customers, both in-store and online. According to the vendor, the platform triggers instant sorry/thank you emails based on the feedback score received, helping businesses stay connected with their customers and address any concerns promptly.

**Manage Loyalty and Rewards**: According to the vendor, CXONCLOUD provides insights into business promoters, demoters, and passives. Users can engage loyal customers and encourage them to connect on social media. The platform is claimed to allow businesses to reward loyal customers for their continued support.

**Encourage Customer Advocacy**: CXONCLOUD emphasizes customer advocacy as an important aspect of customer experience management. The vendor states that users can send out targeted announcements to the right audience to delight customers, helping businesses build strong relationships with customers and foster advocacy.

**Word-of-Mouth Promotion**: The vendor claims that CXONCLOUD includes a built-in referral marketing feature, enabling businesses to entice loyal customers to repeat and refer business. This feature is said to help spread positive word-of-mouth about the business and attract new customers.

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CXONCLOUD

Overview

What is CXONCLOUD?