Name: Datto ALTO
Rating: 8.5 (15 reviews)
Author: Kaseya

Digital Adoption

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Higher Education

Education

Business Intelligence (BI)

Collaboration

Operational Analytics

Streaming Analytics

Supply Chain Visibility

Visual Collaboration

Enterprise

Accounting

Investor Relations

Payment Orchestration

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Scheduling

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Block Storage

Blockchain-as-a-Service (BaaS)

Cloud Storage

Code Review

Data Fabric

Data Recovery Service

Database Performance Monitoring

Dynamic Application Security Testing (DAST)

Email Encryption

Encryption Key Management

Enterprise Backup

Fraud Detection

IT Service Providers

Identity Governance and Administration

Integration Platform as a Service (iPaaS)

Load Balancing

Network Performance Monitoring

Non-Relational Databases

Virtual Desktop Infrastructure (VDI)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Cross-Channel Campaign Management

Digital Rewards

Email Marketing

Livestream

Local Listing Management

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Webinar

Marketing

Professional Services Automation

Project Management

Prototyping

Wireframing

Professional Services

Customer Relationship Management (CRM)

Sales

API Security

Security

3D Modeling

Chargeback Management

Insurance Underwriting and Rating

Legal Research

Plagiarism Checker

Restaurant Management

Roofing

Utilities

Vertical-Specific

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### Backup and Recovery Solutions
Users appreciate the simplicity and effectiveness of Datto ALTO's backup and recovery solutions, noting the ease of deployment and management. The ability to monitor backups in real-time and the option to spin up a cloud VM for disaster recovery purposes are highlighted as valuable features. Some users find the lack of local backup a drawback, but overall, the solution is commended for its reliability and user-friendly interface. Despite a few minor issues reported, such as basic backup reports and limited customization options, the general consensus is positive regarding the backup and recovery capabilities of Datto ALTO.

### Cloud-Based Disaster Recovery
Users appreciate the convenience of being able to check the status of backups and the ease of use of the remote web console for cloud-based disaster recovery with Datto ALTO. The ability to quickly verify the integrity of backups by spinning up VM instances from the Datto Cloud is also highlighted as a strong point. However, some users express concerns about limitations such as the inability to virtualize locally and support for only a limited number of servers, which may pose challenges for larger infrastructures.

### Technical Support and Customer Service
While some users appreciate the customer service provided by Datto ALTO, the general sentiment seems to lean towards dissatisfaction with its technical support. Users reported issues with slow performance and frequent blue screens when the device was connected to their computers. Additionally, the repetitive USB connection sounds during backups were deemed disruptive, with no viable solution provided by Datto's support team. Despite some positive feedback on customer service, the overall consensus suggests that there is room for improvement in the technical support and customer service aspects of Datto ALTO.

### Data Protection and Security
Users have highlighted the simplicity in configuring the Datto ALTO device and its user-friendly web dashboard for managing data. However, concerns have been raised about the lack of on-site disaster recovery capabilities and the inability to spin up images for disaster recovery purposes. While some users appreciate the hourly backups for quick file restoration, others find the cloud-only virtualization limiting. The mixed opinions on these security features suggest a need for further enhancements to cater to varying user needs and preferences.

Based on user reviews, here are the three most common recommendations for the product:

1. Consider less expensive alternatives: Users suggest exploring other options that provide better performance and come at a lower cost. They also mention that alternative products may offer improved technical support.

2. Assess support and capacity requirements: Reviewers advise asking detailed questions about the level of support provided by the company. It is important to ensure that the product can handle double the current data storage needs.

3. Verify size and capabilities: Users recommend checking if the product is the right size for the data being stored and if it can handle increased capacity. It is recommended to invest in a product that can accommodate a larger amount of data to prevent future regrets.

Overall, some users express concerns about cost-effectiveness and support, while others believe that the product provides reasonable pricing with a wide range of features. Users also mention having trust in both the product and company, despite potential time investments and occasional issues during usage.

Easy Deployment Process: Users find the deployment process of the product extremely easy, with some stating that they can send a technician into the field to plug it in and accomplish everything else remotely. This streamlined setup process saves users time and effort.

Great Price: The price of the product is considered great by users, with many expressing that it has saved them money multiple times. Its affordability makes it an attractive choice for customers, especially for smaller businesses looking for cost-effective backup solutions.

Ease of Use and Reliability: The ease of use and reliability of Datto Alto are among some of its best features. Users find it simple to deploy and manage, appreciating its stability and overall functionality. They rely on Datto Alto's consistent performance to ensure their data is securely backed up at all times.

Users have found that this product is an easy and affordable backup solution for both on-site and off-site needs. It integrates quickly and easily with Windows Servers and NASes, providing a single pane of glass for monitoring, which has been highly praised by users. Small companies appreciate the product for allowing them to provide excellent backup service without extensive management. One major issue that it solves is the cost of entry-level BCDR devices offered by other providers, as users are amazed by its ability to fail over to the Datto cloud DR environment even on entry-level devices. Additionally, the product is valued for providing a hybrid backup solution in areas with poor internet speeds.

Some users have had difficulties with canceling and returning the product, but eventually succeeded. However, overall, users find that the product helps educate clients about the need for comprehensive data protection and offers a financially justifiable solution. The simplicity of the product allows tier I techs to assist with file restoration, optimizing backup infrastructure by including more machines in cloud backups. Business continuity and disaster recovery are major benefits of using the product, as it takes hourly backups and replicates them to the Datto cloud, helping with disaster preparedness. Users also appreciate the secure backup and data retrieval capabilities across teams. Overall, the product offers a cost-effective backup option for clients, eliminating the need for passport drives and allowing for easy swapping.

Configuration Errors: Some users have reported experiencing configuration errors in the web interface. These errors can be resolved by refreshing the page, but it is still an inconvenience for some users who have encountered this issue repeatedly.

Performance Issues: Several users have encountered performance issues when using the Alto. The connected computers become slow and frequently experience blue screens, causing frustration and disruptions to their work. This problem persists even when trying the Alto on multiple computers, indicating a potential flaw in its compatibility or system requirements.

Unhelpful Tech Support: A user expressed dissatisfaction with Datto tech support, stating that their standard procedure involves restarting the computer and then switching to email-based support without providing satisfactory resolutions. This lack of effective assistance can leave users feeling unsupported and frustrated with unresolved issues.

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Business Endpoint Protection

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Enterprise Essentials/Enterprise (Perpetual)

Enterprise Essentials/Enterprise

Enterprise Plus

Enterprise Essentials/Enterprise  (Subscription)

Pro Essentials/Pro (Perpetual)

Pro Essentials/Pro (Subscription)

Pro Essentials/Pro

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Datto ALTO

Disaster recovery software is designed to provide business continuity and recovery following natural or man-made disasters and outages, recovering and restoring data and application in physical or virtual environments to their pre-disaster, functional state with minimal time and hassle.

Disaster Recovery

Likelihood to Recommend

Kaseya is the leading provider of cloud-based IT management software. Kaseya solutions allow Managed Service Providers (MSPs) and IT organizations to efficiently manage IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower MSPs and mid-sized enterprises to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya is privately held with a presence in over 20 countries. To learn more, please visit http://www.kaseya.com.

Explainer video for Datto Alto BCDR Solution for Small Businesses

Features related to planning, configuring, testing, and executing disaster recovery strategies.

Disaster Recovery Planning

Product includes questionnaires, charts, models, or other tools to assist with disaster recovery planning.

Hot Sites

Product can be used to set up active remote sites that are prepared to take over workloads in case of primary site failure.

Disaster Recovery Testing

Product can run or schedule tests of disaster recovery workflows without impacting production operations.

Automated Disaster Recovery

Product supports automated failover and other disaster recovery workflows that can be triggered manually or programmatically.

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

Universal recovery

Universal recovery is the ability to restore backups to any machine regardless of the platform

Instant recovery

Instant recovery is the ability to restore operations very rapidly

Recovery verification

Recovery verification is automated testing and verification of backups

Business application protection

Protection of all applications running in the data center

Multiple backup destinations

Multiple backup destinations is the ability to backup data to more than one location

Incremental backup identification

Incremental backup identification is the ability to identify incremental changes since last backup

Backup to the cloud

Ability to store and back up data to the cloud

Deduplication and file compression

Integrated deduplication and compression capabilities

Snapshots

Ability to take regular snapshots to ensure that Recovery Point Objective (RPO) is met

Flexible deployment

Deployment on any servers with full support for all applications being used

Management dashboard

Web-based dashboard allowing configuration and monitoring of all backups

Platform support

Product supports multiple operating systems and applications

Retention options

Provision of best-practice and customizable retention policies with reporting

Encryption

Data encryption to ensure that data is safe while being backed-up

Enterprise backup solutions are implemented by IT professionals to automatically and safely backup data hosted on a range of systems (including cloud-native workloads, servers, databases, laptops and mobile devices) to external cloud storage.

Continuous data protection

Data is backed up every time a change is made, and the system can be restored to any previous saved version

Replication

Exact copies of the system are created and can be restored

Operational reporting and analytics

The product provides insights and analytics to help keep data secure

Malware protection

Data is protected in the event of a malware attack

Multi-location capabilities

The product be deployed and managed across multiple separate locations

Ransomware Recovery

The ability to recovery data in a timely manner after a ransomware attack

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Datto ALTO

Overview

What is Datto ALTO?