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DDI System

Score5.3 out of 10

7 Reviews and Ratings

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What is DDI System?

DDI System’s connected ERP technology and industry-specific functionality provide distributors with the ability to drive operational excellence, offering a distribution management system meets the needs of the wholesale distribution industry.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features DDI System has to offer, as determined by TrustRadius' reviewers.
Based on 7 ratings of DDI System's features
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Top Performing Features

  • Single sign-on capability

    The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

    Category average: 8.4

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 7.9

  • Dashboards

    Users can create, customize and share dashboards, which provide an overview of the most important metrics.

    Category average: 7.6

Areas for Improvement

  • Product Master Data Management

    Create, classify, and manage product items, BOMs and product changes

    Category average: 7.3

  • Custom reports

    Users can create custom reports.

    Category average: 7.3

  • API for custom integration

    An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

    Category average: 7.6

Reviews

What users are saying about DDI System.
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Meh

Incentivized
Verified User
Manager in Finance and Accounting (11-50 employees employees)

Use Cases and Deployment Scope

DDI's Inform is the ERP we use for everything we do. It connects inventory to purchasing to a/p to a/r and g/l. We use it for reporting as much as we can and we have varied our processes a little to accommodate the software.

Pros

  • quick reporting for pre-programmed reports
  • works well in the cloud
  • fast billing process
  • interconnected data is easy to access

Cons

  • support is slow
  • customized reports are limited
  • the search feature is quirky

Usability

Alternatives Considered

Blackbaud Church Management

DDI has been good for our growing company, but we have outgrown it. Limitations involved.

Incentivized
Verified User
Project Manager in Marketing (11-50 employees employees)

Pros

  • Calendar for the entire company to view
  • Customer search by account number
  • Sales order entry

Cons

  • Integration with other programs
  • CRM program

Return on Investment

  • Not sure, management would know.

Other Software Used

Nutshell CRM, BombBomb, monday.com, Adobe InDesign, Adobe Illustrator CC, Adobe Photoshop