Name: Dead Simple Chat
Price: 19 USD
Author: Next Path Software Consulting

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Enterprise Resource Planning (ERP)

Interactive Voice Response (IVR)

Enterprise

Accounting

CTRM

Revenue Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

International Payroll

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Data Governance

Data Pipeline

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integration Platform as a Service (iPaaS)

Metadata Management

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Remote Support

Security Validation

Software Defined Storage (SDS)

Solid State Drives

Static Application Security Testing (SAST)

Threat Hunting

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

App Store Optimization (ASO)

Business Card Scanning

Consumer Ratings & Reviews

Content Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Marketing

Event Registration

Marketing Automation

Online Reputation Management

Real-Time Interaction Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Professional Services Automation

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Point of Sale

eCommerce

Sales

Microsegmentation

Security

Auto Repair

Building Information Modeling (BIM)

Car Rental

Church Management

Insurance Agency Management

Vertical-Specific

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Dead Simple Chat is a chat platform offered by Next Path Software Consulting Inc. that allows businesses to embed online group chat on their websites or live stream events. According to the vendor, this platform provides a simple and efficient way for companies to engage with their customers in real-time, fostering better communication and collaboration. Dead Simple Chat can be used by companies of all sizes, from small startups to large enterprises. It caters to various professions and industries, including customer support, sales and marketing, event organizers, e-commerce, and education.

## Key Features

**Easy Embedding**: According to the vendor, Dead Simple Chat allows businesses to easily embed the chat functionality on their websites or live streaming platforms with just a few lines of code. The embedding process is straightforward and does not require extensive technical knowledge or coding skills.

**Real-Time Chat**: Dead Simple Chat enables real-time communication between users, allowing them to exchange messages instantly. Users can engage in one-on-one conversations or participate in group chats, depending on the setup. The chat updates in real-time, ensuring that users can see new messages as they are sent and respond promptly.

**Customizable Design**: Dead Simple Chat offers a range of customization options to match the chat widget's design with the branding and aesthetics of the website or event. Users can choose from different color schemes, fonts, and layouts to create a cohesive and visually appealing chat interface.

**Moderation Tools**: Dead Simple Chat provides moderation tools that allow administrators to manage and control the chat environment. Administrators can moderate conversations, remove inappropriate content, and ban users if necessary. According to the vendor, these moderation tools help maintain a safe and respectful chat environment for all users.

**User Authentication**: Dead Simple Chat supports user authentication, allowing businesses to verify the identity of chat participants. Users can log in using their existing social media accounts or create a new account specifically for the chat. According to the vendor, user authentication helps prevent spam and ensures that only authorized individuals can participate in the chat.

**File Sharing**: Dead Simple Chat enables users to share files within the chat interface. Users can easily upload and share documents, images, and other file types with other participants. According to the vendor, the file sharing feature enhances collaboration and allows for the efficient exchange of information.

**Mobile-Friendly**: Dead Simple Chat is optimized for mobile devices, ensuring that users can access and use the chat seamlessly on smartphones and tablets. The chat interface is responsive and adapts to different screen sizes, providing a consistent user experience across devices. According to the vendor, the mobile-friendly design enables users to engage in chat conversations on the go, without any limitations.

**Offline Messaging**: Dead Simple Chat allows users to send messages even when the recipient is offline. The offline messages are stored and delivered to the recipient when they come online, ensuring that important conversations are not missed. According to the vendor, this feature enables continuous communication and ensures that users can stay connected even if they are not actively using the chat.

**Analytics and Reporting**: Dead Simple Chat provides analytics and reporting features that allow businesses to track and analyze chat activity. Users can access data on chat volume, user engagement, popular topics, and other metrics to gain insights into chat performance. According to the vendor, the analytics and reporting capabilities help businesses make data-driven decisions and optimize their chat strategy.

**Integration Options**: Dead Simple Chat offers integration options with popular third-party tools and platforms. Businesses can integrate the chat functionality with their existing CRM systems, help desk software, or project management tools. According to the vendor, integration allows for seamless data transfer and enhances workflow efficiency.

Basic

A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.

Growth

Starter

Custom

Dead Simple Chat

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Next Path Software Consulting

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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Dead Simple Chat

Overview

What is Dead Simple Chat?