Features
Top Performing Features
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 6.9
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.6
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6.1
Rule-based scheduling
The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.
Category average: 6.7
Billing and Claims Management
Managing the entire revenue cycle to help improve collection rates
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Category average: 6.7
Claims management
This includes claim scrubbing, electronic claim submission, and automated claim tracking.
Category average: 6
Coding
The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.
Category average: 6.9
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.6
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6.1
Patient Scheduling
Managing patient scheduling, appointment reminders, and patient check-in
Rule-based scheduling
The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.
Category average: 6.7
Multi-location support
The software can coordinate scheduling across multiple locations, facilities or practitioners.
Category average: 7
Electronic Medical Records
Digital charting of a patient’s medical and treatment history
Integration with other EMR and PM systems
The software can integrate with EMR and PM software to allow practitioners to coordinate care with other providers such as hospitals or specialists.
Category average: 6.7
Customization
Users can tailor the software to best fit their practices or discipline, through features like custom fields, medical forms, chart templates, and/or macro buttons.
Category average: 5.8
Medical Security and Privacy
This component helps an organization minimize security risks and respect data privacy.
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.5
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Workflow and Scale
The software helps manage employee workflows at scale.
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.2