Elastic Enterprise Search Reviews and Ratings

Rating: 6.2 out of 10

Score

6.2 out of 10

Community insights

TrustRadius Insights for Elastic Enterprise Search are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to Configure: Many users have found Swiftype to be easy to configure, especially when setting up the crawl. They appreciate the simplicity and user-friendly interface that allows them to easily set up and customize their search engine without requiring strong technical expertise.

Responsive Support Team: Users have had positive experiences with Swiftype's support team, describing them as helpful, knowledgeable, and quick in their responses. They appreciate the prompt assistance provided by the support team whenever they encounter issues or have questions about using Swiftype.

Customizable Integration: The ability to customize integration is highly valued by users. They enjoy utilizing the developer API and find the API documentation to be very good. This flexibility allows them to tailor Swiftype's features according to their specific business needs and integrate it seamlessly into their existing systems.

Reviews

2 Reviews

Swiftype site search is fast, easy, and flexible. A great alternative to Google site search.

Rating: 8 out of 10

Incentivized

May 17, 2019

Use Cases and Deployment Scope

Our city website needed to migrate off of unsupported Google search solutions to a more modern and powerful search solution. We needed a site search solution that could index our website and deliver fast, relevant search results to our users.

Pros

It's very easy to implement. The documentation is great and you can be up and running very quickly.
It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.

Cons

There is no way to customize the indexed fields of PDF and Word documents.
It can take a while to index a large web site with hundreds of thousands of pages.
There is no way to bulk delete pages from the index via the web admin UI.
There isn't a good module for using Swiftype with Drupal 8 Search API.

Likelihood to Recommend

It excels at quickly adding powerful and flexible search capabilities to a web site--especially if you want to populate the search index via a web crawler. It's great if you want a solution that's easy to learn and easy to manage. But you're paying for this ease of use, so if you want/need a free solution you'll have to look elsewhere.

Richard Davies

Web Application Developer in Information Technology at City of Portland (5001-10,000 employees)

Vetted Review

2 years of experience

View profile

Search Engine Optimization

Rating: 10 out of 10

Incentivized

August 16, 2018

Use Cases and Deployment Scope

Swiftype is currently being used by our organization in certain departments and on our online e-commerce platforms. As our organization is very huge, it is obviously not incorporated organization wide. Our company website has many search features, definitions, symbol lookups at different stages of a trade life-cycle, screening securities, help texts and glossary.

Pros

Swiftype helps with providing search results at a very rapid pace. Since our industry is in financial services, this plays a major role.
Swiftype also has a very good integration setup with the websites as well as mobile applications.
The API's we use are configurable and customizable. Hence, we can use it differently for mobile and web apps.
Swiftype also provides analytics of geographical information of search results. This is very critical from troubleshooting prospective in-case of issues.

Cons

Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
Swiftype is very expensive, this makes it difficult for smaller companies to afford.

Likelihood to Recommend

Swiftype is excellent for e-commerce companies and especially the financial services sector where speed plays a major role in executing transactions. It is also very dynamic and customizable. It is very useful for electronics/travel reservations on e-commerce sites also. The only place it is inappropriate is when it comes to indexing a website in which case Google is slightly better, as I mentioned before. There is nothing much to complain about here in regards to the breadth of applications and analytics it offers.

Verified User

Professional in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

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Search Engine Optimization

Rating: 10 out of 10

Incentivized

August 16, 2018

Use Cases and Deployment Scope

Pros

Swiftype helps with providing search results at a very rapid pace. Since our industry is in financial services, this plays a major role.
Swiftype also has a very good integration setup with the websites as well as mobile applications.
The API's we use are configurable and customizable. Hence, we can use it differently for mobile and web apps.
Swiftype also provides analytics of geographical information of search results. This is very critical from troubleshooting prospective in-case of issues.

Cons

Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
Swiftype is very expensive, this makes it difficult for smaller companies to afford.

Likelihood to Recommend

Verified User

Professional in Information Technology (10,001+ employees)

Vetted Review

3 years of experience