TrustRadius: an HG Insights company
Elfsquad Logo

Elfsquad Reviews and Ratings

Rating: 6.9 out of 10
Score
6.9 out of 10

Community insights

TrustRadius Insights for Elfsquad are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Simple and Easy Operation: Many users have found the software's operation to be simple and easy to set up, while still offering a wide range of options for customization. They appreciate how quickly they can get started with their configurations after just one workshop, and how they are able to work independently after a few workshops.

Prompt Customer Support: Several reviewers have mentioned the short reaction times from the support department, indicating that they found the customer support to be prompt and helpful in addressing their queries or issues.

Seamless Integration with Existing Systems: A number of users have highlighted the integrations with their CRM, BI, and ERP systems, indicating that the software seamlessly integrated with their existing systems without any major complications. This integration has allowed for a smooth transition and utilization of data across different platforms.

Reviews

1 Review

Intuitive to setup and to maintain.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We have a vast variety of products with many options that may or may not work together. The intuitive rule system helps us to easily setup up the rules between these options and even between different machines. Besides that we use the quotation generator to generate full or almost near completed quotes in case of a special product specific for that customer. We have some special situations with how our machines are setup and Elfsquad has a solution for all of them while still being simple to setup. Even though I worked with Elfsquad from the beginning I am still amazed how well the software can handle certain situations. It truly is a joy to work with it.

Pros

  • The rule system is simple to setup even with more advanced rules.
  • Setting up the CPQ software in general.

Cons

  • Software starts to get bulky in some areas, which may discourage people from starting.
  • Setting up the quotation template in our situation.

Likelihood to Recommend

Elfsquad CPQ is a intuitive well rounded software that managed to structure the rules of many of our products and even rules between the different products. There is always a way to do what you want.