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EliteExtra is a shipping management software that addresses common inefficiencies in the shipping process, such as delays, tracking …
Overview
What is Elite EXTRA?
Elite EXTRA is a cloud based dispatch and delivery management solution. The cloud based software can be integrated with a order system to dispatch, route optimize and manage deliveries or service orders. EXTRA's real time order management allows…
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What is Elite EXTRA?
Elite EXTRA is a cloud based dispatch and delivery management solution. The cloud based software can be integrated with a order system to dispatch, route optimize and manage deliveries or service orders. EXTRA's real time order management allows dispatchers to manage orders on the fly. After…
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Product Details
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- Competitors
- Tech Details
What is Elite EXTRA?
Elite EXTRA is a cloud based dispatch and delivery management solution. The cloud based software can be integrated with a order system to dispatch, route optimize and manage deliveries or service orders. EXTRA's real time order management allows dispatchers to manage orders on the fly. After dispatching, drivers receive pertinent order information in EXTRA’s free mobile application where they can collect signatures, photos, and enter notes at the point of delivery or service. Communicate with drivers in real-time while tracking their route progress on an interactive map in EXTRA’s web application.
Industries Served (Not a complete list):
- Aftermarket Automotive
- Alcohol and Cannabis Delivery
- Auto Salvage
- Carrier
- Couriers
- Courtesy Shuttle Vehicles
- Dry Cleaning Deliveries
- Electrical Supply
- Entertainment
- Flower and Plant Delivery
- Food Delivery
- Food Distribution
- Garbage and Recycling Pickup
- Heavy Truck
- HVAC
- Kitchen Product Distribution
- Lumber and Building Supplies
- Marine Distribution
- Office Supply
- Organ Transport
- Outside Sales Team Tracking
- Patient Transport
- Pharmaceutical/Vaccine Delivery
- Plumbing
- Produce Delivery
- Recreational Equipment Delivery
- Retail
- Seafood Vendors
- Service
- Telecommunications
- Tire Vendors
- Wholesale Automotive
No matter if customers are delivering a product, a service, a work order, or anything in between, Elite EXTRA states their dispatch management software can streamline any delivery and service operations.
Elite EXTRA Features
Supply Chain Planning Features
- Supported: Custom alerts
- Supported: Scenario-based planning
- Supported: Resource optimization
- Supported: Supply forecasting
- Supported: Employee allocation
- Supported: Supply network coordination
Order Fulfillment Management Features
- Supported: Order fulfillment optimization
- Supported: Return services
- Supported: Purchase order generation
- Supported: Purchase order tracking
- Supported: Supplier delivery scheduling
Logistics and Transportation Management Features
- Supported: Delivery planning
- Supported: Route optimization
Demand Management Features
- Supported: Customer analytics
Elite EXTRA Screenshots
Elite EXTRA Videos
About Elite EXTRA Company
Elite EXTRA Software
Elite EXTRA Competitors
- Onfleet
- Bringg
- OPS Trax
Elite EXTRA Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Countries | North America, Europe, Asia |
| Supported Languages | English, French, Spanish |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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EliteExtra is a shipping management software that addresses common inefficiencies in the shipping process, such as delays, tracking issues, and compensation for damaged or incorrect items. Users have found the software to be easy to use and train new staff on, providing quick reference for order control and management. This has resulted in improved efficiency and more completed deliveries. The software optimizes delivery routes by taking into account factors like traffic and time constraints, leading to cost savings for businesses.
The Elite Extra team has been praised for their professionalism and dedication to customer satisfaction. They are responsive to suggestions and quickly resolve any issues that arise, providing top-tier customer service. Constant updates and improvements by Elite Extra have allowed users to offer services that competitors do not, such as real-time delivery tracking and proof of delivery. Overall, users have had overwhelmingly positive experiences with Elite Extra, from the ease of implementation and excellent support provided by the team to the significant improvements in logistics management and customer satisfaction.
Easy to use and navigate: Many users have found EliteExtra to be user-friendly and easy to navigate. The intuitive interface allows for efficient management and planning of routes, dispatching, and tracking drivers in real-time.
Real-time updates and tracking: The real-time updates and tracking feature of EliteExtra has received praise from users. This feature provides accurate and timely information on critical deliveries, allowing businesses to stay informed at all times.
Seamless integration with operations: Users appreciate the full integration of EliteExtra into their operations. They find it essential for their business as it improves efficiency, allows for customization options, offers real-time updates, tracking capabilities, and a user-friendly order grid for effective management of drop-offs and associated notes.
Inaccurate Tracking System: Some users have reported that the tracking system may not always be accurate, especially in areas with GPS or network carrier problems. Several reviewers mentioned this issue and expressed frustration when the system does not update in real-time.
Difficulty Developing Routes: A few users found it difficult to develop routes with future customers or customers not in the system. They also mentioned that the routing process can be time-consuming because they have to individually enter each route. This concern was echoed by multiple reviewers who expressed a desire for a more streamlined and efficient routing process.
Software Updates and Changes: Several users mentioned that the software tends to change with updates, which sometimes catches them off guard and leaves them feeling unprepared. These changes were reported by multiple reviewers who would prefer more consistency and transparency when it comes to software updates.