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Empower

Score8.4 out of 10

21 Reviews and Ratings

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What is Empower?

Empower ERP is a comprehensive ERP software designed and developed by Empower ERP specifically for the engineering sector industry. According to the vendor, this software solution is tailored to meet the needs of small to medium-sized businesses in the engineering, manufacturing, trading, and service industries. It offers a range of features, including free GST accounting software, inventory management, CRM, and production planning.

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Categories & Use Cases

Empower Key Features

Learn about the best (and worst!) features Empower has to offer, as determined by TrustRadius' reviewers.
Based on 21 ratings of Empower's features
View all Empower features

Top Performing Features

  • Quote & order management

    Users can create, process and fulfill price quotations and sales transactions.

    Category average: 8

  • Pipeline visualization

    Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

    Category average: 8.3

  • Social data

    The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

    Category average: 7.9

Areas for Improvement

  • Custom objects

    Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

    Category average: 8.2

  • Email marketing

    This involves the ability to send mass email to groups of people based on particular qualifications.

    Category average: 8.2

  • Scripting environment

    Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

    Category average: 7.6

Who Buys & Uses Empower

Most Frequent Users

Top 1 industries using Empower.

Based on HG Insights installation data
Powered by
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#1 most frequent

Manufacturing

20.0%

2 installations of 10

Empower Reviews

What users are saying about Empower.
View all Empower reviews

Great product overall

Incentivized
Verified User
Manager in Finance and Accounting (51-200 employees employees)

Use Cases and Deployment Scope

It helps administer our retirement plan! Empower organizes the cash flows in that arena while integrating with our accounting software. I don't work on it directly but as a consumer of it I love it. Easy to understand and navigate, and I love how it displays your full net worth in almost real time.

Pros

  • Integrates into QBO
  • Integrates into bill.com
  • Shows a simple and comprehensible outlook of your personal finances

Cons

  • I wish their display of your accounts could do a better job of updating in real time. Usually the accounts' updates are about a day behind.
  • I wish I could better view the exact breakdown of my retirement holdings
  • They should have more display options

Return on Investment

  • Awesome job integrating with our accounting software
  • Good integration with our accounts payable software

Usability

Other Software Used

BILL, QuickBooks Online

Empower Gets the Job Done

Incentivized
Laurie Grzejka
Payroll Manager / HR in Human Resources at BC International Group, Inc. (51-200 employees employees)

Use Cases and Deployment Scope

We use Empower as our 401K broker/provider. Our employees log into Empower to sign up, make changes, take out a loan or close their account. We don't have the time to do these administrative tasks for 401K. When the change is done, we will get a report to make the change in our payroll system. Empower also provides any reports we might need.

Pros

  • Keep track of all our employee's 401K accounts
  • They take care of all notices for account holders
  • They take care of all tasks in a timely manner.

Cons

  • The transfer of payroll information from our payroll software to Empower, without getting charged on both ends.
  • The fees can be a lot
  • Notifying us when a notice or letter is returned to sender, so we can try to find out the new address.

Return on Investment

  • More employees use Empower
  • Statements are delivered in a timely manner

Usability

Alternatives Considered

ADP Workforce Now

Other Software Used

BrioHR

Great tool better than competitors.

Incentivized
Verified User
Engineer in Engineering (501-1000 employees employees)

Use Cases and Deployment Scope

We use Empower to maintain employee profiles, including punch-in-out timings, financial management, referral tracking, surveys, feedback, routing inter-team requests, reimbursements, help desk, and many other employee activities. So far, it has been a great tool for routing requests, managing the helpdesk, and other utilities.

Pros

  • Managing the helpdesk tickets.
  • Automatic financial tracking and information.
  • Maintaining management requirements, along with providing a clean interface to end users.

Cons

  • Sometimes the tiles are removed automatically or stop working.

Return on Investment

  • It has improved employee experience and is a good tool for management to track things.

Usability

Alternatives Considered

NetSuite ERP

Other Software Used

SAP SuccessFactors HCM, GitHub Copilot, BrowserStack, Microsoft Visual Studio, Visual Studio Test Professional, Windsurf