TrustRadius: an HG Insights company

What is EMSOW?

EMSOW is a cloud-based radiology platform that combines a Picture Archiving and Communication System (PACS), a DICOM viewer, structured reporting, and Medical Billing in one system. Founded in 2010, it was first developed as a proprietary system for a mobile diagnostic imaging company. It has since expanded to serve teleradiology providers, doctors' offices, and billing companies.

Key Capabilities

  • Cloud PACS/RIS: Image management with remote access. The Teleradiology Edition pairs the PACS with a Radiology Information System (RIS). The platform automates the workflow from image acquisition to report generation.
  • Built-in DICOM Viewer: The DICOM (Digital Imaging and Communications in Medicine) viewer displays medical images with diagnostic tools inside the platform. It is also offered as a standalone product, EMSOW Viewer, with cloud access for teleradiology.
  • Structured Reporting: Customizable report templates and voice dictation support diagnostic reports. Workflow rules assign and route cases across reading teams.
  • Medical Billing and Revenue Cycle Management: EMSOW Billing automates claim submission and coding. It also covers insurance eligibility checks, real-time claim tracking, payment posting, and denial management. An embedded clearinghouse handles claim submission. It supports in-house billing staff, billing companies, and fully outsourced managed billing.
  • Dispatch and Scheduling: Scheduling, dispatch, and a mobile app support mobile imaging operations.

Audience & Use Cases

  • Audience: Mobile diagnostic imaging companies, teleradiology providers, doctors' offices, radiologists, and medical billing companies.
  • Use Case: Running image acquisition, reading, reporting, dispatch, and billing for mobile or remote imaging services. The platform is sold in editions for mobile diagnostic companies, doctors' offices, and teleradiology.

Technical Specifications

  • Delivery: Cloud-based, with remote access to images and reports.
  • Integration: The vendor lists integrations with EHR and practice management systems, including athenahealth, eClinicalWorks, NextGen Healthcare, Kareo, and DrChrono. It also lists Claim.MD and Revenue Eagle as partners.

Screenshots

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Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows
Mobile ApplicationApple iOS
Supported CountriesUnited States
Supported LanguagesEnglish