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iOFFICE

Score10 out of 10

12 Reviews and Ratings

What is iOFFICE?

Eptura Workspace is a cloud-based workplace management and space planning platform that combines the core capabilities of the former iOFFICE and SpaceIQ solutions. The software provides interactive floor plan mapping, desk hoteling, meeting room reservations, and visitor check-in to support flexible office environments. Facilities and workplace operations teams utilize its move management workflows, occupancy sensors integration, and space utilization analytics to monitor real-time office density, reallocate departmental seating, and plan long-term real estate footprints.

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Who Buys & Uses Eptura Workplace (iOFFICE + SpaceIQ)

iOffice use helped mitigate Covid issues

Use Cases and Deployment Scope

I use it to book space for meetings or office time on site. The office building I use is mostly open space so it’s important to book space as soon as you realize you need space. I can book multiple spaces during the day depending on what space I need.

Pros

  • Selecting specific space
  • Timely
  • Easy to use - one sign one
  • Can book multiple space at one time

Cons

  • No issues

Most Important Features

  • Easy to use
  • One log in
  • Can book multiple spaces in one session

Return on Investment

  • 100% of staff you needed to be in office were required to use iOffice
  • Follow up surveys on iOffice use had a 95% positive response by users
  • Once pilot was completed, over 350 staff completed training and used iOffice since 2021

Other Software Used

empower® suite, STARLIMS

Have Loved Our Experience With SpaceIQ

Use Cases and Deployment Scope

I am part of our Facilities and Real Estate team and we use SpaceIQ every day. We mainly use it for the seating of new hires and executing moves in the office at our many locations around the world. It has simplified our processes for this greatly. The days of paper Cad's and having to walk around the office to update maps are over. The number of man hours that SpaceIQ has saved us already is unmeasurable.

Pros

  • SpaceIQ has greatly simplified and improved the process of executing internal moves and reorgs at our many locations.
  • SpaceIQ has helped us organize our locations when it comes to where our people sit and are located in each building so that we can easily find them. This allows our IT team to deliver items or get to our employee's desks to assist them with any issues. It also allows our secretaries to deliver packages faster and is just a great employee tool to find out where coworkers sit.
  • We have been able to organize our building maps with SpaceIQ. From fire extinguishers to camera locations. It has helped our team organize our building maps greatly and be able to pull a map up and know immediately where anything and everything is located in our many buildings.

Cons

  • They can improve a bit on the response time of their customer service.
  • The conversation feature can sometimes take a while to receive a response back on.

Return on Investment

  • Every objective we had for Space IQ to help us with has been met and then some.
  • We feel that SpaceIQ has been a great investment and is worth every penny.
  • We are still finding new features and ways top use SpaceIQ each day that are confirming our good choice in investment.

Alternatives Considered

iOffice IWMS, Teem and Robin

Other Software Used

Slack, Workday Business Process Framework, Samanage

iOffice is easy

Pros

  • It is very good at plotting out office seating.
  • We also use it for mail and package logging and notification and tracking.
  • It is very useful in creating seating charts and floor plans.

Cons

  • The thing I would like to see is the ability to add the office or room dimensions and plot out seating such as in conference rooms.
  • The version I have requires me to have to contact the company rep to make changes to the configuration in the software.

Return on Investment

  • It has given us the ability to track package delivery and require employees to sign using an electronic signature.
  • It automatically send an e-mail notification to the package recipient and also reminders if the package is not picked up and taken out of the system.

Alternatives Considered

Condeco Meeting Room Booking

Other Software Used

Asure Meeting Room Scheduling, MS SharePoint, TechExcel DevSuite

Usability

Great Functionality and Support

Use Cases and Deployment Scope

We use SpaceIQ across multiple office buildings in multiple cities. Each office space houses several hundred employees and has 50+ conference rooms. We integrate SpaceIQ with our single sign-on provider using SAML.

Pros

  • Flexibility for growth. The ability to add new spaces and locations is easy.
  • SAML support is really easy to set up and very nice to use to get into the application quickly to find where someone is located.
  • Customer Support is quick to respond and always makes sure that your issues and questions have been fully resolved.

Cons

  • User provisioning is a little confusing and difficult to use.
  • Being able to edit a user’s information is limited.

Return on Investment

  • Employee frustration of being able to locate another employee or conference room is pretty much gone.
  • The time savings alone from not wandering down hallways and cubicle farms recoups the cost pretty quickly.

Other Software Used

Okta Adaptive Multi-Factor Authentication (MFA), JIRA Software

SpaceIQ solves problems that we didn't even know we had!

Use Cases and Deployment Scope

I love how easy this makes it for new and older employees alike to navigate an office building that has hundreds of meeting rooms. It is also incredible for re-assigning seating charts and finding availability of space for any given group at any given time. It is solving disorganized meeting structure and space-management in an amazing way.

Pros

  • New Hires and onboarding processes are accelerated greatly.
  • It saves time and confusion and keeps the office running smoothly on all fronts.
  • Sharing space is much easier when you know who is where and when they will be there (etc).

Cons

  • It can be difficult to get your bearings at first, but overall was a great user experience.

Return on Investment

  • Time savings is a huge ROI. Decrease in needed escalation and unnecessary communication is wonderful.

Other Software Used

Lucidchart, Salesforce Lightning