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ERPLY Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for ERPLY are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Inventory and Point-of-Sale Software: Many users have praised Erply for its excellent inventory and point-of-sale software, describing it as simple to use and train personnel on. Several reviewers also mentioned that these features helped them solve various problems in their retail business, such as centralized data management, stock management, multiple device login, and quick customer selling.

Flexibility with APIs: The suite of APIs provided by Erply has been highly appreciated by users for providing access to critical data. This flexibility allows businesses to easily integrate Erply with various internal and external processes like EDI and marketing.

Multiple Price Lists: Users have found the ability to create multiple price lists in Erply to be a valuable feature. This functionality allows businesses to easily manage different pricing strategies for different customers or sales channels.

Reviews

2 Reviews

Great POS system for in person transactions

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use ERPLY for point of sale checkout in our fitness training and coaching business at a small in person bootcamp facility. This allows our team to sign up clients to sales of coaching packages and take payment easily and securely. We only use this POS software for in person checkout or use and not for virtual use cases. The product for us solves the business problem is having a secure POS system.

Pros

  • POS system and reporting
  • Ease of use and trusted use for customers and clients

Cons

  • Analytics of customer segment reporting can be improved
  • None else that I can think of

Likelihood to Recommend

The POS system of ERPLY has no major issues that we have noticed or that have prevented us from being able to accomplish something for the task at hand. A specific scenario in which ERPLY is well suited is the scenario of needing to have a customer pay for a service or a purchase and not having a payment reader available and being unable to match up payment methods with what consumers of today use such as Apple Pay, Venmo, etc. ERPLY works well for this as it does integrate with Apple Pay but moreover works well like any POS should to allow the transaction to happen.

BB
Bakul Badwal
Crypto Researcher, Derivatives Trader, Crypto Content Writer in Research & Development at Self-employed (51-200 employees)
Vetted Review
ERPLY
1 year of experience
View profile

Great for POS business, less so for multi-channel international operations

Rating: 4 out of 10
Incentivized

Use Cases and Deployment Scope

We were looking to be able to release orders to 2 warehouse which they were able to do for us and this helped, we were also able to upload orders through CSV, which helped with our EDI bulk orders and this saved our team time. We were looking to automate more of our order processing and monitoring system, and they were not able to help with this component ultimately.

Pros

  • It was good to release our orders to multiple warehouses, it had a good interface, easy to add products.
  • We were able to sync with our first shopify account.
  • The mobile application was great and it was similar enough we could easily set up account for different countries and teach our counter parts how to use.

Cons

  • They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
  • In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
  • We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.

Likelihood to Recommend

ERPLY is really great for POS ERP system, it has wonderful mobile interface. It lacks in the more in-depth needs of international, multi-channel business. If you are a local store or a store with multiple locations in 1 country with on-site 1 location sales this will work. For a company that works in different countries, has back orders, has multiple Amazon and e-commerce site integrations, this is less suited to your needs.

VU
Verified User
Administrator in Sales (11-50 employees)
Vetted Review
ERPLY
3 years of experience