Point of Sale Systems

Point of Sale Systems Overview

The Point of Sale (POS) is the place where a retail transaction takes place: It's the hardware and software used to physically accept payments and record transactions. All POS systems rely on some type of payment gateway or processing software, but not all POS systems require hardware like a credit card reader or register. Physical stores and restaurants often have these hardware components while eCommerce businesses don’t require them.

The main role these systems serve is to process transactions. This includes being able to scan product barcodes or provide a menu of items to choose from, calculating the total item price, and giving the customer an itemized list of products they purchased.

Self-service POS systems automate the transaction entirely, doing away with the need for a human service staff member. Point of sale systems are widely used in the retail, fast food, and restaurant industries. Some POS software is specifically designed for the restaurant industry. Read more about Restaurant POS software here.

Top Rated Point of Sale Products

TrustRadius Top Rated for 2022

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Videos for Point of Sale Systems

Best Free Point of Sale (POS) Software and Services (Square, Paypal Zettle, Nextar, Loyverse)
05:09
The Point of Sale (POS) is the place where a retail transaction takes place: It's the hardware and software used to physically accept payments and record transactions. In this video, TrustRadius goes over some of the best free POS software and services and who they are a best fit for.

Point of Sale Systems TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Point of Sale Products

(1-25 of 267) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.

Brightpearl by Sage

Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights…

Shopify

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Key Features

  • Product management (131)
    86%
    8.6
  • Product catalog & listings (133)
    85%
    8.5
  • Branding (132)
    83%
    8.3
Square POS
Customer Verified
Top Rated

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

Podium

Podium, formerly Repdrive, is a ratings and review management platform from the company of the same name in Provo, Utah.

PayPal Zettle

PayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting,…

Toast Point of Sale

Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR,…

Lightspeed Retail

Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.

TouchBistro

TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for…

Clover

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile…

NCR Aloha Cloud

Aloha POS is a point-of-sale software solution with features such as highest market share in the industry and streamline food preparation and delivery.

Epicor Eagle

The Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.

WePay

WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.

Fiserv (First Data) - ICICI Merchant Services

Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July…

Revel Systems

Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also…

FloristWare

FloristWare is a POS/CRM system for anyone in the business of selling flowers. It is designed to help retail florists increase sales and profits while saving time and money. The vendor says FloristWare is an "independent" system, meaning that it is not affiliated with any wire service…

Sellsy

Sellsy is one integrated suite for sales management. Some key features include: CRM Pipelines, Invoicing, Time Tracking, HelpDesk, ERP, and POS.

CardConnect

CardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).

Opaya by Elavon

Opaya is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.

Chargent

Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be…

accesso Siriusware

Siriusware Salespoint Solutions is a point-of-sale software solution with features such as onsite ticketing and online ecommerce.

STORIS POS

STORIS POS is a point-of-sale software solution with features such as furniture POS software and cloud-based ERP solutions.

DEAR Systems, by Cin7

DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.…

SumUp

SumUp is a financial technology company that enables businesses to accept card payments at the Point-of-Sale or on the go in a simple, secure, and cost-effective way.It offers an end-to-end EMV card acceptance solution built on proprietary hardware and mobile apps. This unique offering…

ShopKeep

ShopKeep is an iPad point of sale system; The vendor says it is intuitive, secure, affordable software that helps merchants run smarter businesses. The product optimizes staffing and inventory, while offering sales reports and customer information on a cloud-based platform. The product…

MicroBiz

MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.

Learn More About Point of Sale Systems

What are Point of Sale Systems?

The Point of Sale (POS) is the place where a retail transaction takes place: It's the hardware and software used to physically accept payments and record transactions. All POS systems rely on some type of payment gateway or processing software, but not all POS systems require hardware like a credit card reader or register. Physical stores and restaurants often have these hardware components while eCommerce businesses don’t require them.

The main role these systems serve is to process transactions. This includes being able to scan product barcodes or provide a menu of items to choose from, calculating the total item price, and giving the customer an itemized list of products they purchased.

Self-service POS systems automate the transaction entirely, doing away with the need for a human service staff member. Point of sale systems are widely used in the retail, fast food, and restaurant industries. Some POS software is specifically designed for the restaurant industry. Read more about Restaurant POS software here.

Cloud POS Systems

POS systems can either be on-premise or cloud-based. More traditional POS systems are typically on-premise, meaning they are installed on a local computer and all customer and transaction data is saved to a local server. On the other hand, cloud-based POS systems are not tied to a specific computer and can be operated from anywhere with a stable internet connection.

One of the biggest benefits of using cloud-based POS software can be accessed from a tablet or other device by service staff in the field or a retail store. It can also sync with online purchases and accounts for better data collection and retention.

This allows bartenders, servers, and retail associates to be more mobile and accept payments from customers on-the-go.

POS System Comparison

Before investing in a point of sale system, consider the following key factors:

  1. Ease of use: Is the software easy to set up and start using? How steep is the learning curve of the system? Having a user-friendly point of sale system is critical, especially If multiple people will be using it to process customer transactions.
  2. Industry-fit: Some POS systems are specifically designed for the retail or restaurant industry. Rather than purchasing a more generic system that will likely need further customization, look for one that is customized to the needs of your industry and business.
  3. Cloud-based vs. on-premise: Traditional point of sale systems are usually on-premise software. They store transaction records and other data locally, rather than on cloud servers. While they can be more customizable, on-premise POS systems aren’t quite as mobile and remote-user friendly as cloud-based POS systems. Cloud-based systems store data on a public or private cloud server and can be accessed and operated remotely via a strong internet connection.

Other Features

In some cases, POS providers also provide integrated payment gateways for eCommerce features and/or payment processing services.

For small businesses, trends like mobile payments and mobile loyalty programs are especially relevant to product selection. For large businesses, the POS system will often be part of a larger retail management suite.

Pricing Information

Pricing covers both hardware and software. Entry-level systems begin at around $500 for the hardware and a monthly subscription price for the software of about $50. However, High-end systems can cost twice that much.

Point of Sale Best Of Awards

The following Point of Sale software offers award-winning customer relationships, feature sets, and value for price. Learn more about our Summer Best Of Awards methodology here.

Best Of Summer 2022 Awards Winners for the Point of Sale category. For Best Relationship, first place is Square POS. For Best Feature Set, first place is Square POS. For Best Value for Price, first place is Square POS.

Related Categories

Frequently Asked Questions

What do POS systems do?

Point of sale (POS) systems allow users to accept payments from customers for goods or services. They allow restaurants, physical retailers, and online businesses to process transactions and keep a record of all sales made.

What are the best POS systems?

According to end-user feedback on TrustRadius, some of the most popular point of sale systems (by the number of reviews they have) are:

How much does a POS system cost?

Most POS systems for restaurants and physical storefronts have both hardware and software costs. The hardware (e.g. the cash registers, credit card readers, iPads, etc..) can cost multiple hundreds of dollars, up to a few thousand dollars. In addition to the hardware costs, POS software typically costs between $50-$100 per month.