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ESET PROTECT Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for ESET PROTECT are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

ESET NOD32 Antivirus Business Edition has proven to be a reliable and effective solution for protecting company computers from viruses, including the popular Emotet Trojan virus. Users appreciate the software's lightweight performance, which ensures that their systems run smoothly without any noticeable slowdown. Managers value its high detection rate, giving them confidence that their network is well-protected. Additionally, the accounting department finds ESET NOD32 Antivirus Business Edition cost-effective, allowing them to meet their security needs within budget. The software is a preferred choice in the division due to its low-impact and high-performance security for both Windows and MacOS computers.

Customers have found that ESET simplifies licensing and software updates management through a centralized interface, reducing administrative overhead. By providing automatic threat dictionary updates, the software ensures up-to-date protection against invasions, malware, and trojans. ESET Endpoint Security has efficiently protected all machines in the company, including computers, laptops, and servers, ensuring comprehensive coverage across the entire network. With 7 years of successful use, customers have experienced good value, low system resource usage, and easy client management through a centralized console. ESET Endpoint Security is highly regarded for its robustness and customizable firewall protection on workstations and servers. Moreover, it effectively safeguards Apple iMac devices while providing a comprehensive yet user-friendly experience.

Furthermore, customers have reported that ESET is a welcome alternative to previous antivirus products as it offers good value, ease of installation, and minimal virus issues. Highly effective in preventing malware and ransomware attacks, ESET Endpoint Antivirus provides reliable protection for all endpoints deployed on desktops and laptops. This ensures maximum protection even outside the organization's facilities. The software has become the default antivirus solution used by multiple organizations due to its robust firewall protection and ability to mitigate viral threats. With features like web and email blocking and scanning, IDS and botnet protection, as well as convenient scheduling and scanning tools, ESET offers a comprehensive security solution.

The software has also received praise for its user-friendly nature, economical pricing, and minimal training requirements for general users. It allows organizations to manage antivirus software on both PC and Mac environments, making it particularly beneficial for those with mixed platforms. Additionally, ESET Smart Security helps block certain websites, restricting employee access to entertainment sites and ensuring compliance with cybersecurity policies. Users have found the software successful in blocking malicious emails and combating phishing attacks. ESET Endpoint Antivirus protects desktops and servers across the entire organization, effectively filtering out junk emails and blocking unauthorized websites from accessing data on users' machines. Users have praised the ease of use, setup, and administration of ESET Endpoint Antivirus.

ESET Endpoint Security is highly valued for its ability to keep all computers in the organization secure against malware, spyware, and other threats. The software has a small footprint and does not significantly impact system resources. Users appreciate the additional security feature that allows them to lock down the use of USB devices, preventing data security issues.

With ESET Smart Security, users have experienced effective protection against malware, trojans, and other operating system problems. The software provides a global overview of all computers in the organization and allows for centralized rule application. The clean environment and user-friendly web console of ESET PROTECT have been highly regarded by users.

For organizations using mail servers, ESET for Exchange serves as an additional layer of protection against hackers, ransomware, and phishing. The product has built a long-standing reputation for providing solid protection in these areas.

Overall, ESET products have proven to be highly effective in protecting workstations, servers, and endpoints from various types of malware. Whether it's filtering out spammy emails or blocking unauthorized websites, users have found ESET to be a reliable solution that helps maintain a secure environment. With easy installation, regular updates, and minimal management effort, ESET provides peace of mind while ensuring optimal security for businesses across industries.

Reviews

51 Reviews

ESET PROTECT- All-in-One Endpoint Security and Management

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We are using ESET PROTECT to centerlize management of endpoint security devices.It is one type of web console that will be on clould or on premises. basically ESET PROTECT is antivirus that protect endpoint devices.also gives features like block usb devices, software firewall security, data encryption and web-application filtering to block unwanted access.

Pros

  • Sercure end device with malware,virus and ransomware
  • Block plug and play device for data security
  • Black listing of websites and applications

Cons

  • Offline Update for Eset endpoint security for servers and clients systems like quickheal
  • Software vulnerabilities
  • Backup of console and database

Likelihood to Recommend

Well suited: If any organization have policy to bring your own device like laptop at work place then company's IT team uses ESET PROTECT to ensure that these devices have proper security protocols in place (antivirus, firewall, encryption) before connecting to the network. The IT team can enforce security policies on personal devices to ensure data protection.Less Appropriate: Companies where advanced threat detection, response capabilities, and SIEM integration required it may not offer the depth required for the most demanding environments.

Vetted Review
ESET PROTECT
4 years of experience

ESET Protect Review.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We are an MSP, and we use ESET Protect on all of our clients' devices. The multi-tenancy features allowing us to manage multiple clients from a single dashboard are critical to our business. We like being able to roll security changes out seamlessly to all of our clients from one place.

Pros

  • Great endpoint protection.
  • Easy to manage.
  • Multi-tenancy.

Cons

  • Improved Mac functionality.
  • Default collections of policies.
  • Simpler UI.

Likelihood to Recommend

It's great in an MSP environment due to multi-tenancy. It also supports lots of operating systems.

Vetted Review
ESET PROTECT
5 years of experience

ESET PROTECT : Is It the Right Cybersecurity Solution for Your Business?

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We currently

use ESET PROTECT to cover our endpoint, EDR, managing security across our

organization, reporting, managing endpoint/EDR logs, providing a clear

oversight of BitLocker implementation and keys on our devices, we are also

looking into managing our mobile devices.

We used to

use their products for exchange and SharePoint before migrating that part to

the cloud.

Our ESET PROTECT instance is hosted on Prem which is important to our organization’s

needs and values.

Pros

  • Ease of deployment
  • Clear interface and easy to track incidents on affected devices
  • Easy installation and updating of on Prem deployment

Cons

  • A new task is created each time you want to modify something on an endpoint like update a product or run a scan, instead of offering to use an existing task.
  • Policies sometimes don’t apply to endpoints, it’s rare but I usually have to check every so often that the policies have applied to new pcs.
  • Documentation from on ESET PROTECT's website can be vague or lackluster in some cases but their support can usually help if your can’t find what you need.

Likelihood to Recommend

Fits well in

our Medium sized organization, we still host a lot on prem with various Windows

/ Linux VM’s, ESET PROTECT supports all operating systems we currently use, Pricing is

very aggressive compared to its other EU security offerings.

The endpoint

is lightweight, we’ve never had any performance issue, it has many features for

the value and can also generate logs/reports for compliance.

The EDR

plugin may be overkill for a small business and requires extra IT resources to manage,

also there is currently no XDR capability if you need that in your business.

Vetted Review
ESET PROTECT
6 years of experience

Best security product after years with others vendors

Rating: 10 out of 10

Use Cases and Deployment Scope

As a service provider, we use ESET products to protect our customers infrastructure (Servers, endpoints, mailservers). We use all features available (including firewall, webcontrol, ..) to fully protect all devices. EDR is implemented at some customers and MDR is currently investigated because some of our customers need a SOC but are too small for many SOC providers

Pros

  • No impact on performance
  • Detections in the top tier level
  • Many protection features (firewall, web control, patch management, ..)
  • Evolution of the product almost always in the right direction (improvements)

Cons

  • Reporting complicated and lacking agility
  • Some features only available in Protect Cloud (Patch & Vulnerability)

Likelihood to Recommend

Protecting the whole network from large scale attacks with an all in one solution that performs well !

Vetted Review
ESET PROTECT
10 years of experience

A Deep Dive into ESET PROTECT's Armor Against Cyber Threats

Rating: 10 out of 10

Use Cases and Deployment Scope

As an IT Administrator, I use ESET PROTECT to control endpoint security settings and to serve as a central management portal for the company's security infrastructure. Setting up firewall settings, antispyware software, and other security measures falls under this category. Real-time endpoint monitoring for potential security threats is provided by ESET PROTECT. Our system was giving me difficulties integrating it with other tools due to a threat. Fortunately ESET PROTECT finds the danger and lets me quarantine the impacted endpoints to resolve the issue. Additionally, ESET PROTECT provides reporting tools that allows me generate and analyze reports on security events, compliance status and overall system health. This information helps in making informed decisions and improving our security posture in the system.

Pros

  • Efficient Identification and Mitigation of Threats
  • Patch Management and Auto Updates
  • Quarantine and Remediation
  • Reporting and Analytics

Cons

  • Integration with third-party tools
  • Advanced threat hunting features
  • Mobile device management

Likelihood to Recommend

Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.

Vetted Review
ESET PROTECT
1 year of experience

Reliable and powerful AV tool to protect your organization at a reasonable price.

Rating: 9 out of 10

Use Cases and Deployment Scope

ESET Protect is on all of our endpoints from servers to workstations. We wanted to make sure that we had a trusted and reliable AV product protecting our companies infrastructure. We have used ESET PROTECT for years and (knock on wood) has not let us down yet, despite end users best attempts at running everything they can find on the internet. We find ESET PROTECT to be a fantastic product over all for the price, great features and great protection you can count on.

Pros

  • Solid protection for endpoints
  • Relatively lightweight scanning engine
  • Frequent definition updates
  • Powerful configuration and control interface
  • Agent installation is as easy as can be
  • The agent installer can also be setup to remove other antivirus software as it installs

Cons

  • The configuration control panel almost has too many options available for you to set in my opinion.
  • In my opinion, the firewall product is a bit on the aggressive side, sometimes blocking apps you want to have access to. And in my experience, it can be hard to figure out why it is being blocked.
  • In my opinion, it can be hard to figure out what policy is taking preference for a troublesome setting.

Likelihood to Recommend

ESET PROTECT has always been able to catch infections before they started or at least before they spread. The frequent and reliable definition updates are always there to keep you covered. The product is very hands off once you get it dialed in (which can take some time for your org). When it does have an issue (which is rare), it is fairly easy to get it repaired and working again with the tools that ESET PROTECT provides.

Vetted Review
ESET PROTECT
6 years of experience

Great value tool

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

ESET is one of the best antivirus on the market and helps block some sites on the web, so it can be beneficial for all companies if they don't want their employees to use other entertainment sites. It also protects the system from all ransomware and viruses.

Pros

  • It monitors websites, email and of course file access and has worked extremely well so far!
  • Knowing that I can manage everything from one easy-to-understand dashboard also gives me peace of mind.

Cons

  • From my point of view it is a great tool that does not need to be improved so I am happy with it.

Likelihood to Recommend

The simple and solid installation and the general administration that is in it. ESET Protect Advanced gives us high precision in threat detection, effectively detecting and quarantining any malware that may emerge.

ESET PROTECT service doesn't disappoint

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

ESET PROTECT has a very clean environment that allows for smooth and informed use of the web console. I love the Use of Groups & individuals for any investigations I may want to do, the control I have over organization policies or OS-based policies makes on Boarding a breeze. I highly recommend ESET PROTECT.

Pros

  • Boot Encryption
  • Anit-Virus
  • Firewall
  • Real-time file scanning

Cons

  • ESET Decrypt tool
  • Linux Policies
  • Mac controls

Likelihood to Recommend

The Pre-Boot encryption is perfect for lost/stolen or worst-case scenario off-boarding. The WebConsole makes adding, managing, and removing users a complete breeze whether I am at my desk or on the road. Implementing or changing policies across organizations, OS or Device specific is a wonderful use of management. Compared to other Web-based consoles I have used ESET PROTECT has the most Configurable Dashboards.

Vetted Review
ESET PROTECT
2 years of experience

ESET PROTECT - product you can trust to keep you safe

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We have had a massive influx of phishing emails and we also need to comply with certain cyber security policies. ESET PROTECT does not use a lot of resources so it does not bog down our laptops when scanning for malicious emails. We block all usb ports so no missing flash drives with customers information on. ESET PROTECT has been very successful in blocking malicious emails.

Pros

  • Low resource usage
  • Proactive scanning on all files and emails
  • Easy manageable firewall

Cons

  • Message pop for certain warnings could stop at variable setting instead of flooding you notifications
  • Dashboard for scanning could be better giving time to complete
  • Integrate better with internet browsers - quick option to go secure browsing.

Likelihood to Recommend

ESET PROTECT is well suited in home and SMME environments it a non fuss product which works well with out slowing down your computer. SMME needs a product that allows them to control their computers and be protected all the time It is less appropriate for very large corporates which has multiple rule requirements and needs to fine tuned more frequently.

ESET Protect Enterprise - Yes, it will stop a million dollar ransomware attack.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We started using eSet for our 100 machines after having years of frustration with another antivirus product. We are a virtual server proponent, so we installed their pre-built Linux-based appliance and in about 30 minutes, we had a fully functioning server. An hour later, we were packaging installation bundles and silently installing on our workstations. Not all machines took the server-based install, so we had to install some manually with the generated installation packages. The install packs are nice because they did contain all of our licensing information and was basically a one touch installation and it did the rest of the work.

Pros

  • Detection of threats
  • Prevention of malware, ransomware, and viruses
  • Reporting of infections or other issues

Cons

  • Installation - Would like to see every machine get installation from server without individual touch by staff
  • Uninstallation of other AV software as part of install
  • Could use update servers in the US. We had firewall issues due to a geographical filter block and had to figure out how to let our systems access their server through that wall.

Likelihood to Recommend

Quite honestly, I can't say enough about their protection. When another office in our area was hit by a ransomware attack that took them down for weeks, one of those emails that caused it was caught and prevented from running when a user opened it. That event was worth every single penny we spent on the system. If anyone asks me, I will certainly recommend this.