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E*TRADE Reviews and Ratings

Rating: 1.2 out of 10
Score
1.2 out of 10

Community insights

TrustRadius Insights for E*TRADE are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Range of Services: Several users have praised E*TRADE for offering a comprehensive range of services related to buying and selling stocks and bonds. They appreciate the tool's ability to provide timely and complete information, making it easier for them to make informed investment decisions.

Convenient Report Generation: Many reviewers have found the ability to generate multiple reports using a single tool to be highly convenient. This feature allows users to quickly access important information without having to navigate through different sections or tools.

Intuitive Sell Orders Feature: The intuitive and easy-to-use sell orders feature has been highlighted by several customers. Users appreciate the option to set a price or percentage as a stop loss, which helps them manage their investments effectively.

Reviews

5 Reviews

E*TRADE failed my firm and we quickly switched to another brokerage firm

Rating: 1 out of 10
Incentivized

Use Cases and Deployment Scope

Our company moved our retirement plans from Vanguard to E*TRADE. And then quickly moved back. We were shocked at how poor the E*TRADE account management teams were. (Teams, plural, because we have four within less than a single year as their client). When we needed support we would contact our account manager and on multiple occasions, they were no longer with the firm with no prior indication and no way of finding their replacement. Communications were lost and never responded to. It was a major decision to move our company's plans and assets from Vanguard to E*TRADE and I greatly regret it. As a small business employer, we cannot gamble with our employees' assets and the lack of support from E*TRADE made it feel like every customer service experience was a spin of the roulette wheel.

Pros

  • Low fees
  • 24/7 support

Cons

  • Response times
  • Account management
  • Customer support
  • Employee support
  • High personnel turnover
  • Depositing assets

Likelihood to Recommend

Scenarios where there is zero chance anyone associated with the account could ever need any form of support from a human being at E*TRADE.

VU
Verified User
Executive in Corporate (11-50 employees)
Vetted Review
E*TRADE
1 year of experience

E-Trade Easy for Investing in you future.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

It is offered as an alternative website to staff to make personal investments outside the scope of the company retirement plan. It opens up private companies to look at investing. It gives the employee the opportunity to look at open market companies and make investments based on one's preferences and personal choices.

Pros

  • Gives you graphic on how a stock is doing.
  • Gives you some insight to the company background.
  • Lets you track how your investments are doing.

Cons

  • When transferring funds from an external account there is a delay in money coming into the account by a least one day.
  • You can not access a lot bitcoin investment companies through e-trade.

Likelihood to Recommend

During the COVID pandemic, the airline companies were taking a big hit on travel and I saw this as a great opportunity to invest in airline stock because its value in the market had dropped tremendously. I used this opportunity to invest in multiple airline stocks through e-trade by buying the stock at an all-time low for airline stock. It was a great investment for me in the long term.

VU
Verified User
Supervisor in Customer Service (501-1000 employees)
Vetted Review
E*TRADE
6 years of experience

Trading Platform for Companies with Stock Plan administration

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

E*Trade is used for the RSU and ESPP Purchases for our company. The tools allows to provide Vested Stocks, Bonus Stocks and Employee Purchase Plan for Employees without any hassle. It integrates with Payroll and tax systems as well as accounting tools across multiple countries making it easy for management to allot Company Stocks and Bonuses with very less efforts.

Pros

  • Restricted Stock Units
  • Bonus Stocks
  • Employee Stock Purchase Program

Cons

  • Trading Panel
  • Technical Indicators
  • Consultation on Tax

Likelihood to Recommend

Being used other panels, E*TRADE has an edge on getting things done related trading, selling and purchasing at a great extend, it is very easy to use, provided that the users have very less knowledge in Share Markets, the tool has a minimal platform as. well as advanced features to work with multiple people. However, there is room for improvement in terms of Management features and Support after the employee leaves.

VU
Verified User
Project Manager in Research & Development (10,001+ employees)
Vetted Review
E*TRADE
4 years of experience

Using E*Trade to make money in stocks.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use E*TRADE to buy and sell stocks primarily. Their research tools and reports are very helpful in evaluating various companies and making good decisions about when to buy or sell.

Pros

  • I like their sell orders that allow you to set a price or percentage as a stop loss.
  • Their dashboard is easy to use and gives you some quick info.
  • I also like E*TRADE's reports for gains and losses.
  • Moving funds into and out of your accounts is pretty simple with E*TRADE.

Cons

  • They've made some good changes over the years and I can't think of anything to improve at this time.

Likelihood to Recommend

I'm a pretty basic investor and E*TRADE does all I need. I've been doing online trades for about 20 years and this is pretty much the best I think it could be.

JD
John Dykstra
Small Business Owner at JRD Apps (1-10 employees)
Vetted Review
E*TRADE
5 years of experience
Verified on LinkedIn

Good tool comes with charges

Rating: 4 out of 10
Incentivized

Use Cases and Deployment Scope

For ESPP and RSU

Pros

  • shows lots purchased
  • good multiple report at one tool

Cons

  • summary page needs to have more details like it doesn't show current market price for an option purchased
  • purchase or sell needs to be user friendly so it takes less time.

Likelihood to Recommend

given in previous question

sg
sandeep godasi
finance tax solutions manager in Information Technology at vmware inc (10,001+ employees)
Vetted Review
E*TRADE
3 years of experience