TrustRadius Insights for Everlaw are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users recommend Everlaw for its ease of use, helpful customer service team, and valuable training resources. They believe it is a great choice for reviewing documents in discovery and locating specific documents by bates number. Users suggest that Everlaw does the heavy lifting of EDiscovery and is a quick tool for large-scale document review. They also praise Everlaw's support, customer service, up-front pricing, and user-friendly experience.
Users prefer Everlaw over Relativity, considering it to be the industry standard for large-scale document review. They think Everlaw has most of the tools needed for an effective review and recommend trying it as it is very easy to use. Users even recommend integrating Everlaw into other platforms such as Agilelaw.com, Clio, and Trial Pad. The storybook feature and ease of providing instructions to counsel are also highlighted as beneficial aspects of Everlaw.
Users recommend requesting a demo and trying out running searches and reviewing documents in Everlaw. They also suggest utilizing the assignment system and bulk tagging features. Users find Everlaw outstanding in terms of ease of navigation, document retrieval, and creating binders of relevant documents. They emphasize spending time with Everlaw to understand its capabilities and ensuring proper training for the whole team.
Overall, users highly recommend trying Everlaw for large document review exercises in the legal industry. They believe it increases team productivity and is easy to pick up. Users consider Everlaw to be much easier to navigate than other discovery systems with competitive pricing. They guarantee that it is faster and more powerful than other platforms. Users appreciate the exceptional service, support, and remote user capabilities provided by Everlaw. In their opinion, it is the best review platform on the market.
Everlaw is used in my firm in mass tort cases. It helps us deal with the massive amounts of documents and files provided to us in the lengthy discovery process that mass tort cases have. Here, Everlaw helps organize these massive amounts of documents, lets us access them in a manageable way, search for documents that we need, and accomplish the document review that we need in our mass tort cases. It is a tough task, but Everlaw does make it better.
Pros
Organization
Flagging and keywords of important points in documents
Making document review easier
Likelihood to Recommend
Everlaw is great for organizing large quantities of documents and helping our entire team and other teams across the nation communicate and attack the huge document productions in an organized and efficient manner. It allows us to break apart the huge document productions and hit them piece by piece and apply tags and keywords to the documents.
I am a solo practitioner who uses Everlaw to manage my document productions and document reviews, and I use it to assist in the preparation of exhibits for briers and depositions.
Pros
It is extremely fast rendering documents. There has never been a time where I clicked "next document" and felt like I was wasting time waiting for the document to load.
Customer service is excellent. Sometimes you receive a document production and it isn't "quite right." Customer services is quick to let you know what the problems are and exactly what you need to request your adversary to do to fix the problem. If you ever get "lost" on how to do something, they are very good at helping you out.
I usually get a response same business day, though sometimes it takes until the next business day if they need to research an issue.
It is intuitive to use the basics while offering granular control for more advanced uses. As a document reviewer you want to be able to easily highlight, tag and sort your documents. Everlaw makes this very easy to do.
Cons
Not everything is as I would like it to be. For example, while it is easy to copy work product (highlights, issue tags, comments) from one project to another, for some reason they don't allow you to copy "storybuilder" objects. It would be nice if they allowed this. What this means is if you have the same set of documents in two projects, you can carry over the issue tags, highlighting, etc., if you want. But, if you created a deposition outline in "Storybuilder" in Project A, you can't copy that deposition (with exhibits) over to Project B.
The Storybuilder "outline" function is not easy to use and does not export well to word. That said, once you get the hang of it, it really works beautifully for organizing exhibits.
Likelihood to Recommend
I think Everlaw is very well suited for any project where you want to organize your documents, produce documents or review documents produced to you. It's "word processing" features are pretty awful and that makes the Storybuilder functionality less useful. The best workflow for me is as follows: On Screen 1 you have Everlaw browser open. You tag those documents you may use in your story, they show up on the right panel. Then, you open up your word processor on Screen 2 and get writing. If you need to refer to an exhibit in your word processed document, use the #idenitication number from Screen 1 and type it in your document. If you want to review the document, you click the "eye" icon in the right panel on Screen 1 and read it as you are doing your typing on Screen 2. When done with the document, you cut and paste it into the Everlaw Storybuilder "body". You may have to manually search for the #'s to have the documents tagged in your story - You need to have them tagged in the story body so that when you click on "exhibits" you can export all of the exhibits referenced if that is something you want to have done (for example, to upload for e-filing).
