Name: EVO Payments
Author: EVO Payments International

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Accessibility Testing

Development

Classroom Management

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Emissions Management

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Risk Management

Enterprise

Accounting

Digital Banking

Nonprofit Accounting

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Authorization

Cloud Storage

Configuration Management

Data Collaboration

Fraud Detection

Game Engine

IP Address Management (IPAM)

Integration Platform as a Service (iPaaS)

IoT Security

LAN Switches

License Management

Network Performance Monitoring

Network Security

Open-Source Database

Operating Systems

SOA Governance

Service Desk Outsourcing

Single Sign-On

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audience Intelligence

Content Experience

Content Management

Customer Journey Mapping

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Video

Video Marketing

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Performance Management

Social Commerce

Sales

Virtualization Security

Security

Agriculture

Banking

Donor Management

Equipment Rental

Rental Property Management

Vertical-Specific

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Recurly

### Contract Terms and Conditions
Users consistently express frustration with EVO Payments' contract and termination processes. The reviews highlight issues such as undisclosed three-year contracts, unexpected early termination fees, and difficulties in canceling services. Customers report discrepancies between verbal agreements and written contracts, leading to unexpected charges and disputes. The lack of transparency and challenges in navigating the contract terms and conditions have left users feeling misled and dissatisfied with their overall experience with EVO Payments.

### Fees and Charges
Users consistently express dissatisfaction with EVO Payments's fees and charges practices. Reviewers highlight issues such as hidden fees, steep cancellation fees, and unexpected charges, leading to frustration and financial burden for businesses. The lack of transparency and clarity regarding fees and charges is a recurring concern among users, impacting their overall experience with EVO Payments. Additionally, the complex invoicing process and discrepancies between promised pricing and actual charges contribute to a sense of distrust and disappointment among customers.

### Customer Service Experience
User sentiment is generally negative regarding EVO Payments's customer service experience. Reviewers express dissatisfaction with the level of customer support provided, citing issues such as hidden fees, difficulty in canceling services, and a lack of responsiveness from the customer service team. While some users acknowledge positive interactions during the onboarding process, the overall consensus leans towards a subpar customer service experience characterized by challenges and unmet expectations.

### Account Management
User sentiment regarding EVO Payments's account management abilities appears to be mixed. While some users praised the customer service and onboarding process, citing the friendliness of the staff and generous terminal discounts, others expressed frustration with the system's lack of user-friendliness and difficulty in setting up online accounts for payment acceptance. The varying experiences indicate a need for improvement in streamlining account management processes to enhance overall user satisfaction and efficiency.

### Sales and Onboarding Process
While some users laud EVO Payments for its exceptional customer service and smooth onboarding process, others have raised concerns about the lack of transparency and discrepancies between promised services and actual charges. The mixed feedback suggests that the effectiveness of EVO Payments' sales and onboarding process may vary depending on individual experiences and expectations.

Users who have experienced frustration with EVO Payments have found that the product solves several key business problems. Firstly, it provides a solution for businesses looking to accept credit card payments by offering a POS system. This allows them to process transactions efficiently and securely. Secondly, EVO Payments provides detailed reports on transaction history, which helps businesses track their financials accurately. Additionally, the software handles large deposits and bank statements, ensuring smooth payment processing without unnecessary charges or fees.

Furthermore, EVO Payments' partnership with a POS system enables businesses to streamline their operations. By integrating the two systems, they can manage inventory, track sales, and generate reports all in one place. This integration saves time and eliminates the need for manual data entry across different platforms.

Despite some negative experiences, users have also found value in EVO Payments' customer service support. They have received assistance in understanding and disputing charges, as well as support with compliance issues. These services help businesses navigate the complexities of payment processing and ensure that they are in line with industry regulations.

Overall, EVO Payments addresses common pain points for businesses in terms of payment processing, reporting, and integration with other systems. It provides a comprehensive solution that simplifies operations and improves efficiency for businesses of all sizes.

EVO Payments (formerly e-onlinedata) is a payment gateway software solution offered by EVO Payments International headquartered in Atlanta.

Integrated

Customized

Radar

Terminal

Sigma

Atlass

Issuing

Premium Support

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

Custom

Paddle

EVO Payments

Payment gateway Software helps connect eCommerce websites to the bank (merchant account) in order to process online payments and transfer sensitive credit card information securely.

Payment Gateway

EVO Payments International

Payment Gateways

The technology used to accept credit cards, debit cards, and other payments from customers.

Ability to detect fraudulent transactions while allowing legitimate transactions

API or SDK

Tools to interact with payment gateway code

Recurring Payment Support

Ability to support subscriptions and recurring payments

Billing and Invoicing Support

Global Support

Payment Form Acceptance

Ability to accept many different forms of payment

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Payment Gateway Software

EVO Payments
Formerly e-onlinedata

Overview

What is EVO Payments?