TrustRadius: an HG Insights company

eVoice

Score9 out of 10

8 Reviews and Ratings

Features

Top Performing Features

  • Answering rules

    Ability to enter rules to route calls to main number or other extensions in case of absence

    Category average: 8.1

  • Call recording

    Automatic recording of inbound and outbound calls

    Category average: 7.9

  • Call screening

    Ability to block numbers or send calls directly to voicemail

    Category average: 8.7

  • Message alerts

    Receive SMS and email message notifications for voice and fax messages

    Category average: 8.2

Call Management

Customized phone system settings

  • Answering rules

    Ability to enter rules to route calls to main number or other extensions in case of absence

    Category average: 8.1

  • Call recording

    Automatic recording of inbound and outbound calls

    Category average: 7.9

  • Call park

    Ability to hold calls in virtual location and subsequently access from any phone in system

    Category average: 8.1

  • Call screening

    Ability to block numbers or send calls directly to voicemail

    Category average: 8.7

  • Message alerts

    Receive SMS and email message notifications for voice and fax messages

    Category average: 8.2

VoIP system collaboration

Team collaboration via cloud phone system

  • Video conferencing

    Built-in video conferencing capabilities

    Category average: 8.2

  • Audio conferencing

    Audio conferencing credentials for all on the system.

    Category average: 8.1

  • Video screen sharing

    Users are able to share their screens with other meeting participants on video conference calls.

    Category average: 7.7

  • Instant messaging

    Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

    Category average: 8.6

Mobile apps

Apps are compatible with mobile devices.

  • Mobile app for iOS

    App for iPhone and iPad

    Category average: 8.1

  • Mobile app for Android

    Android app

    Category average: 8.1