Answering rules
Ability to enter rules to route calls to main number or other extensions in case of absence
Cat avg: 7.9
Top Performing Features
Call recording
Automatic recording of inbound and outbound calls
Cat avg: 7.7
Call screening
Ability to block numbers or send calls directly to voicemail
Cat avg: 8.4
Message alerts
Receive SMS and email message notifications for voice and fax messages
Cat avg: 8
Worst Performing Features
Call park
Ability to hold calls in virtual location and subsequently access from any phone in system
Cat avg: 8
Video screen sharing
Users are able to share their screens with other meeting participants on video conference calls.
Cat avg: 7.5
Video conferencing
Built-in video conferencing capabilities
Cat avg: 8.2
eVoice Features from Reviews
Call Management
Customized phone system settings
8.8+10%
Answering rules
Ability to enter rules to route calls to main number or other extensions in case of absence
Category average: 7.9
Call recording
Automatic recording of inbound and outbound calls
Category average: 7.7
Call park
Ability to hold calls in virtual location and subsequently access from any phone in system
Category average: 8
Call screening
Ability to block numbers or send calls directly to voicemail
Category average: 8.4
Message alerts
Receive SMS and email message notifications for voice and fax messages
Category average: 8
VoIP system collaboration
Team collaboration via cloud phone system
8.8+14%
Video conferencing
Built-in video conferencing capabilities
Category average: 8.2
Audio conferencing
Audio conferencing credentials for all on the system.
Category average: 7.8
Video screen sharing
Users are able to share their screens with other meeting participants on video conference calls.
Category average: 7.5
Instant messaging
Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.
Category average: 8.3
Mobile apps
Apps are compatible with mobile devices.
9+13%
Mobile app for iOS
App for iPhone and iPad
Category average: 8
Mobile app for Android
Android app
Category average: 8