TrustRadius Insights for ezyVet are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Recommendations
Users have made several recommendations based on their experience with Ezyvet. The most common recommendations include utilizing Ezyvet for busy veterinary practices, taking advantage of customer support, and involving the entire staff in the training process.
Many users recommend using Ezyvet for clinics with high patient volumes as it effectively meets the software needs of such practices and helps streamline workflow and improve client communication.
Users praise Ezyvet's customer support team for their prompt and helpful assistance and recommend reaching out to them whenever there are questions or issues that need resolution.
Users also suggest involving the entire staff in the training process for a smoother transition to Ezyvet. This ensures everyone is familiar with the system's functionalities and can use it effectively once implemented.
Users acknowledge that learning to use Ezyvet may have a steep learning curve initially but mention that it becomes easier to navigate once properly trained. Some users also mentioned specific issues they encountered, which may still be unresolved at present.
I use it for appointment scheduling, medical record keeping, and ordering diagnostic tests. As it is a cloud based system, I can access patient the full records, including medical history, lab results, and attachments from other clinics, from any device with an internet connection at any time. For myself, this software facilitates efficient and accurate record-keeping. For example, it allows me to finish my medical records at home after a busy day instead of staying late in the clinic. The support staff in the clinic also use it for integrated inventory management, invoicing, and financial reporting.
Pros
Standard templates for consultation notes can be created
Invoices can be easily tracked and edited
Notes and callback system for easy communication between colleagues
Cons
It has little integration with some online appointment scheduling systems
Many "hidden" convenience features that are not immediately obvious
Lack of video tutorials for abovementioned functionality features
Likelihood to Recommend
It is particularly good for practices with multiple veterinarians as it allows for easy collaboration and communication among team members. The comprehensive medical record-keeping system, appointment scheduling tools, and inventory management features make it easy to manage a busy practice when a case can require ongoing management between multiple vets.
Conversely, less tech-savvy users will probably find that the software has a steep learning curve. It will typically require someone who is already well-versed in the software to teach the other employees in the clinic.
VU
Verified User
Professional in Professional Services (11-50 employees)