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What is FastTrack Helpdesk?

FastTrack Helpdesk, developed by FMDirect (UK) Limited, is a service management solution designed to automate maintenance activities. According to the vendor, this software offers a range of features including call logging, work order monitoring, parts and stock control, invoicing, SLA and KPI analysis, and reporting. FastTrack Helpdesk is intended for companies of various sizes, from standalone or small groups to larger organizations. It caters to professions and industries such as facility management, IT support, property management, maintenance services, and healthcare facilities.

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