Name: First Advantage
Rating: 6.1 (8 reviews)
Author: First Advantage

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Chatbot

Performance Testing

Development

School Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Document Management

Enterprise Legal Management

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Enterprise

Accounting

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employee Referral

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printers

3D Printing

Business Process Automation

Cloud Migration

Cloud Storage

Continuous Delivery

Database-as-a-Service (DBaaS)

Firewall

Fraud Detection

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Traffic Analysis (NTA)

Product Implementation Services

Server Virtualization

System Monitoring

Test Management

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Content Management

Contest Management

Email Marketing

Marketing Attribution

Marketing Automation

Press Release Management

Social Media Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales Enablement

Sales

Cloud Access Security Brokers

Cloud Infrastructure Entitlement Management

Security

Aviation

Construction Takeoff and Estimating

Digital Forensics

Financial Services CRM

Hospital Management

Internet of Medical Things

Medical Office EMR & EHR

Population Health Management

Veterinary

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

VICTIG Screening Solutions

InCheck

### Employment Screening
Users have expressed a mix of opinions regarding First Advantage's pre-employment screening services. While some users appreciate the efficiency and accuracy of the background reports and drug testing provided by First Advantage, others have raised concerns about the extensive documentation requirements and perceived lack of value in the screening process. The system's ease of use and quick turnaround time for results have been highlighted as positive aspects, enabling hiring managers to make informed decisions promptly. However, issues such as delays in processing background checks and challenges with document submission have been reported, leading to frustration among users. Despite these varied experiences, the overall sentiment towards First Advantage's employment screening capabilities appears to be a blend of satisfaction and dissatisfaction, with room for improvement in certain areas.

### Drug Testing
Users appreciate the quick turnaround time for drug test results provided by First Advantage, which has proven beneficial during busy hiring seasons, ultimately boosting productivity. The platform's integration with Workday streamlines the process, allowing managers to access all necessary information in one place. Additionally, First Advantage's thorough verification of individuals' work and criminal history, education, drug screens, and sanctions ensures compliance with relevant laws and regulations.

### Criminal Background Checks
User sentiment regarding First Advantage's criminal background checks capabilities is mixed, with some users praising the efficiency and compliance benefits offered by the service. However, others have expressed frustration over delays in processing criminal cases, which have led to negative reactions among users. Despite some challenges, First Advantage's criminal background checks have been noted for providing an efficient way to conduct pre-employment screenings and maintain compliance with relevant laws and regulations.

### Customer Support and Service
The feedback from users regarding First Advantage's customer support and service is generally positive, with many reviewers highlighting the quick response times, helpful assistance, and friendly representatives. Customers appreciate the ease of communication and the dedication shown by the support team in addressing their queries and concerns promptly. While some users have mentioned occasional delays in response to emails, the overall consensus is that First Advantage excels in providing reliable and efficient customer support services to meet the needs of their clients.

### Technical Support and Bugs
Users consistently express frustration with First Advantage's technical support and bug-ridden functionality. The prevalent sentiment among reviewers is one of disappointment and dissatisfaction with the numerous bugs encountered while using the platform. Additionally, the ineffectiveness of the tech support team has only exacerbated users' challenges, leading to a lack of resolution for the reported issues. These recurring problems with bugs and inadequate technical support have significantly impacted users' overall experience with First Advantage, highlighting areas in need of improvement within the platform's functionality.

First Advantage in Atlanta delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance.

First Advantage

Background check software allows employers to discover relevant facts about job applicants, and facilitates legal and compliant job candidate screening. The ability to discover background information may be achieved by the vendor via integration or partnership with a criminal background or credit data service provider.

Background Check

Likelihood to Recommend

HireRight

SkillSurvey, now part of the iCIMS Talent Cloud

Sterling Check

First Advantage 2023-01-09 21:27:20

First Advantage 2023-01-10 06:07:47

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Background Check Software

We used First Advantage for our client's requirements of having background verification done for the candidates joining their projects. SOme of the clients handle very critical PPI data and also the business sensitive data and have policies of strict screening of people who will get access to it as a part of their work. Hence it becomes essential to have thorough background check done for candidates joining these kind of projects. First Advantage proved to be a reliable partner in this area for us.

Crisp and clean documentation around candidate profiles
Lean and efficient business processes which are predictable and outcome centric
Prompt customer support

Processing candidate profiles quickly which may have worked in Tier 3 or Tier 4 cities
During pandemic, we had delays in candidate profile processing but I think that is understandable given the situation we were in
Their software may need improvements, though we seldom used it, we relied on them to provide us with necessary reports rather than using software ourselves

Coverage of areas for background verifications
Customized profile screening for our specific needs
Great customer support

We could onboard people quickly on projects which were dependent on background screening
Our customers specific needs were addressed in much more efficient way resulting in great client value add in their onboarding processes

HireRight, SkillSurvey Reference, SterlingOne (TalentWise)

we use first advantage in screening new hires, ensuring that the date they provided during interview matches their background check, criminal record and credit history. it also helps ease in verifying their identity, pre requisite for opening bank account, benefits, and payroll. we can now safely vet that the hires that are endorsed to hiring managers are within the standards of the company

interface
ease of use
easy integration to other crm

turn around time
list of dropdown options
integration to other screening apps

interoperability
secure
widely regognized

cost per user
secure integration to MSO365
site security

First Advantage

Overview

What is First Advantage?