First Advantage - Great partner for your onboarding needs
Use Cases and Deployment Scope
We used First Advantage for our client's requirements of having background verification done for the candidates joining their projects. SOme of the clients handle very critical PPI data and also the business sensitive data and have policies of strict screening of people who will get access to it as a part of their work. Hence it becomes essential to have thorough background check done for candidates joining these kind of projects. First Advantage proved to be a reliable partner in this area for us.
Pros
- Crisp and clean documentation around candidate profiles
- Lean and efficient business processes which are predictable and outcome centric
- Prompt customer support
Cons
- Processing candidate profiles quickly which may have worked in Tier 3 or Tier 4 cities
- During pandemic, we had delays in candidate profile processing but I think that is understandable given the situation we were in
- Their software may need improvements, though we seldom used it, we relied on them to provide us with necessary reports rather than using software ourselves
Most Important Features
- Coverage of areas for background verifications
- Customized profile screening for our specific needs
- Great customer support
Return on Investment
- We could onboard people quickly on projects which were dependent on background screening
- Our customers specific needs were addressed in much more efficient way resulting in great client value add in their onboarding processes
Other Software Used
HireRight, SkillSurvey Reference, SterlingOne (TalentWise)