Name: Five9 Agent Assist
Author: Five9

Help Desk

Web and Video Conferencing

Customer Support

PHP Frameworks

Text Editors

Development

Admissions and Enrollment

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Corporate Performance Management (CPM)

Payment Facilitation

Visitor Management

Whistleblowing

Enterprise

Accounting

Payment Hubs

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Complex Event Processing

Data Pipeline

Data Virtualization

Database-as-a-Service (DBaaS)

Disk Cloning

Endpoint Security

Enterprise Service Bus

Extended Detection and Response (XDR)

Firewall

Fraud Detection

Hosted Virtual Desktop

Integration Platform as a Service (iPaaS)

Interoperability

Network Performance Monitoring

Software Defined Networking (SDN)

Storage as a Service (STaaS)

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Email Marketing

Marketing Attribution

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Proposal

Sales Intelligence

Sales

Data-Centric Audit Protection (DCAP)

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Construction Accounting

Construction Takeoff and Estimating

Fleet Maintenance

Fleet Management

Insurance Policy Administration Systems

Online Fax

Population Health Management

Public Transportation

Telemedicine

Text Analysis

Vertical-Specific

worxogo Nudge Coach

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Implementation Rating

worxogo

Spiky

Spiky.AI

Mediafly Coach360

Mediafly, Inc.

Dailo

Cerevrum Inc

Trellus

Trellus.ai

Awarathon

Emissary

LeggUP

Quantified.ai

Quantified.ai (Quantified Communications, Inc)

Tech Cares 2023

Zenarate AI Coach helps brands develop confident top-performing agents through AI Simulation Training. Zenarate's AI Coach is used worldwide in countries including the U.S., Canada, Mexico, Philippines, India, and Europe in 15 languages. Zenarate customers include companies in financial services, healthcare, insurance, telecommunications, technology, retail, and travel industries.

Zenarate

SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Its AI-powered platform simulates real-world interactions, allowing agents to practice for customer conversations. It is used to automate training and coaching in contact centers.

SymTrain

ServiceSim

Enterprise-ready AI-powered technology used to improve agent productivity and efficacy, helping them to be more informed, engaged, and focused on the customers. And sales leaders get instant visibility into trends in the contact center, enabling them to optimize performance.

Top Rated 2023

medium

small

Growth

Accelerator

Clari Copilot

Conversation Intelligence

Clari

large

SalesHood headquartered in San Francisco offers their sales enablement tool which contains sales learning and coaching modules, content management with best practice features and guidance as well as to improve collaboration between marketing and sales, and also sales content analytics.

Saleshood

Add On - Coaching and Content in Salesforce or Microsoft

Add On - Presentation Management

SalesHood

Sales Enablement