Flokzu Cloud BPM Reviews and Ratings

Rating: 9.9 out of 10

Score

9.9 out of 10

Community insights

TrustRadius Insights for Flokzu Cloud BPM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Simple and straightforward to use: Several users have found the software to be simple and straightforward, even without programming knowledge. They appreciate its user-friendly interface and efficiency in performing all their processes.

Availability of customer service: Many reviewers have appreciated the availability of customer service, which is always ready to assist. This has been a valuable aspect for users who may require guidance or support while using the software.

Abundance of material and video tutorials: The presence of abundant material and video tutorials on the website has made it easy for users to learn and use the software. This resourceful content has been highly praised by multiple reviewers as it allows them to quickly understand how to navigate through the platform.

Reviews

5 Reviews

A friendly, simple and powerful tool to automatize our workflows

Rating: 10 out of 10

June 18, 2020

Use Cases and Deployment Scope

Flokzu was used by my commercial and administration team from Paraguay and me (based in Uruguay and travelling regularly to Paraguay). We trusted Flokzu Cloud BPM Suite to coordinate the whole commercial operation between the team and also for administration tasks such as invoicing planning. It was extremely useful to register leads/prospects detection, follow up, conversion, invoicing and product delivery. We documented and tracked everything in several processes in Flokzu and kept all lead/customers' info updated!

Pros

Flokzu is a "do it yourself tool," very easy to learn and use, with lots of material and video tutorials on their web site.
Easy to create complete complex processes with BPMN.
They added the sandbox functionality to test processes before actually launching them.

Cons

I didn't find any main problem even though I'm not an IT guy. As a suggestion it could be great to be able to manage data bases directly from the process, to be able to add or delete columns and/or rows.

Likelihood to Recommend

Easy to track status of tasks.

Great to use collaborate between remote teams.

Useful for follow up and managing deadlines, with alarms functionality.

Detailed and clear information in standard or customized reports.

Federico Mateos Buckstein

Gerente Comercial Uruguay y Paraguay in Sales at Multicontainer (51-200 employees)

Vetted Review

4 years of experience

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Flokzu is a great BPM service that automated and managed our HR on-boarding process smoothly.

Rating: 10 out of 10

June 9, 2019

Use Cases and Deployment Scope

Flokzu is the best option for HR on-boarding. We developed a process to improve the onboarding of new employees. The process starts with a form with employee information. Then it moves through different stages and departments. Different actions are carried out in each one, such as registering the person in different systems and assigning access credentials. In addition, there are specific tasks to ensure that they receive proper training.

Automating this process allowed employees to have a much more enjoyable experience joining the organization. In addition, it made it possible to measure the process, detect bottlenecks and improve it. For the Human Resources team, it was a breakthrough.

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Pros

Process Versioning and automatic migration to the latest version.
Process Sandbox lets you test and try processes before going to production.
BPMN 2.0 support.
Real Low-Code (no programming skills needed).
Zapier and WebService integration out of the box.
100% cloud (no installments or complex configurations needed).
An easy method to add new users/roles.

Cons

Doesn't allow to use the product as white-label.

Likelihood to Recommend

It is very friendly in terms of ease of use and creating a process, and we are satisfied with Flokzu processes and options. They provided great support for our system. Our company is very used to it for maintaining a smooth HR system.

Asadullah Rahimi

Assistant Manager at Royal Afghan Hotel (51-200 employees)

Vetted Review

1 year of experience

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Flokzu Cloud BPM

Rating: 10 out of 10

June 4, 2019

Use Cases and Deployment Scope

We developed a process to receive customer quotation requests and tickets (using a Public Form). This process allows them to add information at the middle of the process if requested (using a feature named "External Participants"). It also provides useful KPI's for process measurement and improvement.

Pros

100% cloud (no installments or complex configurations needed).
Process Sandbox lets you test and try processes before going to production.
BPMN 2.0 support.

Cons

Doesn't allow to use the product as white-label.
Doesn't include connectors to SAP (it could be connected via Web Services).

Likelihood to Recommend

Flokzu Cloud BPM is well suited for automatice process in companies and business.

Lazaro Heredia Manso

Desarrollador de PHP in Engineering at Lithium Software (11-50 employees)

Vetted Review

1 year of experience

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Flokzu allowed us to coordinate distributed teams, over several business processes, in a very short time.

Rating: 10 out of 10

June 4, 2019

Use Cases and Deployment Scope

My team from Argentina and I (based in Uruguay) use Flokzu cloud BPM Suite to streamline and coordinate the whole commercial operation. From the initial lead detection to the product delivery and installation in the customer facilities, we document and track everything in Flokzu. We also use it a as collaboration tool between the team.

Pros

Easy of use, for a geographically distributed team.
Agility. We can model, deploy and adjust (modify) business process by ourselves, in minutes.
Flexibility, to add new processes (what we do all the time).
Great support from the Flokzu team, every-time we needed it.

Cons

It doesn't provide a connector to our accountability software; we had to do it via Web Services.

Likelihood to Recommend

<ul><li>Distributed teams (like our case), from all over Argentina, Paraguay, Perú, and Uruguay.</li><li>Collaborative needs, like sharing documents, getting approvals. </li><li>Manager needs: supporting alerts (deadlines and reminders) and custom reports for performance tracking.</li><li>Tracking needs: when you need to know where a request, or a proposal, or a claim or a commercial lead is.</li><li>

</li></ul>

Virginia González

Gerente de Operaciones Internacionales en Multicontainer in Sales at Multicontainer (51-200 employees)

Vetted Review

2 years of experience

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Flokzu gave us autonomy to model and automate our own processes.

Rating: 10 out of 10

June 4, 2019

Use Cases and Deployment Scope

It is used in our department to follow up several customer-related processes, like:

<ul><li>Complaints registering and follow up</li><li>New commercial partner onboarding</li><li>Contract revisions and approval</li></ul>

We are introducing about 2-3 new processes per year into the platform.

Pros

BPMN 2.0 support. Easy to understand, powerful to build complex processes.
User interface: very friendly, agile and complete for a BPM.
Custom reports, including tables and graphics.
Process versions to manage them, rollback, etc.
Process sandbox, to test your processes before going to production.

Cons

We don't have major issues with Flokzu.

Likelihood to Recommend

I think it is really well suited when you have workflows involving people and documents. It also supports integration via REST and SOAP Web Services, and Zapier, so you can streamline a whole process. We are now thinking of automating some HR processes too.

Hector Arritorena

Gerente de Desarrollo Corporativo in Sales at Autrozman Corp. (501-1000 employees)

Vetted Review

3 years of experience

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