TrustRadius: an HG Insights company

Flowdock Reviews and Ratings

Rating: 9.5 out of 10
Score
9.5 out of 10

Community insights

TrustRadius Insights for Flowdock are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Threading functionality: Users appreciate the threading functionality in Flowdock, which allows for multiple conversations without getting overwhelmed. Many reviewers have mentioned that this feature helps them stay organized and easily follow different discussions within their teams.

Tagging coworkers: The ability to tag coworkers in specific messages is valued by users for easy collaboration. Several reviewers have stated that they find it convenient to mention their colleagues directly in a message, ensuring that important information reaches the right people promptly.

Integration with third-party services: Users find Flowdock's integration with third-party services like GitHub and Pivotal Tracker valuable. Many reviewers have praised how these integrations allow them to bring together various tools and streamline their workflows, making it easier to access relevant information and collaborate effectively.

Reviews

2 Reviews

Useful tool for team collaboration. Start increasing your productivity now!

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Flowdock is being used by a specific team inside an IT department of Universidade de São Paulo. We use this software for team collaboration, specifics communications and quick file sharing. To avoid a lot of calls and flooding e-mail boxes during the day, a centralized platform divided in differents channels can be very helpful. We could easily improve team communication working in several projects by using channels functionality to separate subjects, to share files and contents of interest and to keep tracking our development and activities. When we need some past information you can just go to the software and search for this. Keeping a track (history) of our activity is really important for us.

Pros

  • Possibility to integrate with external services such as e-mail (send messages to a flow inbox from your e-mail), twitter, github, confluence, jira, single sign-on, etc. Using those integrations you can easily improve your team productivity by centralizing all useful information in just one point.
  • Very easy to configure. You can get it running for your company or team in a few minutes. Furthermore, almost all platforms (Windows, Linux, Mac, iOS, Android) have an app to install and there is a web version that can also be used.
  • Powerful communication tool. You can separate differents subjects in to separated "flows" or channels. In addition, you can invite people to join just one channel increasing privacy for others members.
  • Free version up to 5 users. If you are a non-profit organization or have a student project, they say that is possible to work with that too. In other case, you have to pay per user/month.

Cons

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.

Likelihood to Recommend

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.

Flowdock is losing to Slack

Rating: 3 out of 10

Use Cases and Deployment Scope

It's being used across the whole organization. It's how we communicate in real-time as each department/individual within the company is handling their day-to-day responsibilities. Flowdock is a useful tool for keeping up to speed with people within your team as well as across the entire organization. While there are other competitors in the space, our company chose Flowdock and have been quite happy with the result.

Pros

  • Mobile app experience
  • Software integrations
  • Notifications

Cons

  • Overall UX - compared with Slack
  • Additional software integrations (as goes for all communicators moving forward)
  • Lack of Spotify integration

Likelihood to Recommend

The fact is, Slack is in place to be better product. They're the big dog in town and are moving toward a public offering. I think CA Flowdock has a nice mobile experience and generally works the way it's supposed to but major competitors like Slack are pushing the envelope on API integrations and bot builds that automate a lot of great features. I think Flowdock approaches things from a more corporate stand point while Slack is casting their net toward smaller companies looking for cool features.